DEBRA D.
My customer service representative was wonderful!
My customer service representative, Jaleel, was stupendous! She answered my question quickly and efficiently. I very much appreciated her assistance. Thank you.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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DEBRA D.
My customer service representative, Jaleel, was stupendous! She answered my question quickly and efficiently. I very much appreciated her assistance. Thank you.
Aschalew H.
i want to canceling the report because of SSN waiting and i was talk with your expert and does not cancel my ticket ...just report it as it is .so you should act as ur saying!!! Thank you God bless you !!!1
Richard C.
Agent portrayed customer service professionalism integrity and respect appreciate how they handled it in detail God bless you
Gregory R.
Very helpful in letting me know the exact date my case would be finished.
Kelsey P.
Very helpful and polite with helping me
Hayuhel S.
I had a question about what would happen next in the hiring process, and I got a straight answer.
LAR
Extremely knowledgeable, patient, and helpful Rep!
CHARLES S.
My experience with Sterling was very Professional and thorough. I appreciated getting a copy of my background report.