Sterling, A First Advantage CompanyReviews of sterlingcheck.com

Thank You so much for making it so easy.

I have contacted the representatives at Sterling and received an outstanding service. They were attentive and very polite. The phone line did not work very well as the calls were always dropping but we managed to communicate through email. Thank you

Hanna was very helpful. I feel better knowing my pre employment check is going to be update

Terrible background check company. First time I had to use it and I hope last. They had some ‘discrepancies’ on my report based on information they weren’t able to find, that is not my problem, especially when I provided all documentation that they asked, if you need more proof ask for it but don’t just go by the first try. They can ruin lots of employment opportunities like they did with me.

The rep was able to give me the information i need.

Dear Sir/Madam, I was undergoing a background check for a job. There was confusion about who was conducting the search because the email did not reference any company that took part in the interview process. That was not Sterling’s fault but you as service provider should have reviewed your email with your client to identify this issue. The second issue was that I was asked for a drug test when my future employer was not requiring that I take one. Again, maybe not entirely your fault, but better communications with your client would have avoided this issue. To your credit, your customer service representatives provided excellent attention, listening, responding, and advising the best course of action to identify a solution. The company followed up with me on this matter to make that they understood the challenge and could take action to prevent this type of misunderstanding in the future.

Real easy online application process. Sterling customer care line was also very helpful and prompt when I called in with questions.

Very helpful in resolving my problem. Professional and patience. Great customer support team.