Shimere L.
They always answer every question I…
They always answer every question I have and responds in a timely manner.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Shimere L.
They always answer every question I have and responds in a timely manner.
Kamara M.
Thank you very much for ur advice I appreciate that thanks
Wendy W.
The representative was helpful, courteous and patient. She understood my concerns and was able to fix what I needed with the first call...
Christine
So far, so good as far as my experience with Sterling. I had one question regarding my information and I was able to talk with someone after a brief hold. They were very polite and helpful in finding an answer for me.
LA
Had an issue with the testing site I had chosen and the agent that I spoke with was extremely understanding and solved the problem.
Kim M.
They are always very helpful and strive to resolve issues on the first attempt.
Angelo F.
My experience with Sterling was Great. Every caller was helpful and very understanding.
Valerie H.
I had a problem with the site and called the help line. Person on the other end was courteous and helpful. I didn't get my problem fixed but she tried