Kevin C.
The customer service was extremely…
The customer service was extremely helpful and helped me along the process and explained everything.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kevin C.
The customer service was extremely helpful and helped me along the process and explained everything.
Sariah S.
Their customer service rep was excellent and went above an beyond to help me.
Victoria J.
This company provided all the information that I needed in order to expedite the process for my employment with my new company.
Riot P.
Don't understand Australian ID check requirements for police check. Don't use up to date forms for police checks resulting in delays. Can't communicate clearly. FAQs are vague and unhelpful. Ask for confidential information which they have no legal right to ask for in Australia. Seem to have no local staff in Australia. Front line staff located in f*@! knows which country.
Lisa D.
The process for my work application with Sterling for Crossmark was very comprehensive and User friendly. It was completed in a quick And effecient process and I look forward to working with this company.
Denise P.
Enjoyable at process
PC
Excellent, prompt, and professional service.
kevin J.
Made a mistake on my background check and they assured me that it would not effect my employment status the person who helped me was very helpful