Dawn L.
Very helpful when I called
Very helpful when I called Appreciate the great customer service

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Dawn L.
Very helpful when I called Appreciate the great customer service
Fennell G.
Customer Service Representative was very helpful in getting me logged into the system. She was patient and knowledgeable and we were ultimately able to resolve the problem.
Mike E.
Professional service provider, expert handling new employee background search and onboarding services.
Sugar
Excellent customer services and caring agents!
Shanna S.
Appreciate the Thoroughness, but times frames of when people graduated (25-30) years ago need to be taken into consideration. Things were not electronic, we did everything manually. Also, covid has put things behind at least three months. You cant get a transcript overnight, it’s impossible. Other than that I appreciate the help and effort of Sterling Staff!
A van W.
We went there to hire a car.The man we talk to us said it was 140 euro for two days. We went back to our appartement and my husband looked .online . It was 80 euro. Then I talked to a lady at the hotel. She said she could make a deal voor 100. We had to pay her 40 euro in cash. We didnt trust it so we went back to the dealer and asked how it was possible to get 3 different numbers. He was a little bit annoid.and said we had to pay for the assurance. But first they said it was all inclusive. We went home and hire a car by a different company. Because we dient trust Sterling any more.
Yasser
Sterling Volunteers is a great screening agency. My organization has been using their services for many years, and they have not disappointed. We get the complete screening that we need and the customer support is wonderful and timely. I would recommend Sterling Volunteers to all who need a reliable screening source!
judy B.
The process was relatively easy and non-threatening. I had a technical issue and called customer support. The support rep was excellent. She got to the bottom of the issue and we got it fixed in a couple of minutes. I was surprised (pleasantly) at how quickly the check was completed. Other background checks have taken a few weeks, but this one was done in a few days. All in all, a really good experience.