Gloria Antoinette R.
I might as well be on the payroll
I might as well be on the payroll, I have to do my own background check because they are the most incompetent business I've ever had to deal with.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Gloria Antoinette R.
I might as well be on the payroll, I have to do my own background check because they are the most incompetent business I've ever had to deal with.
John H.
Throughout my process there were a couple issues , and it was necessary for me to contact Sterling for resolution . I am very happy to say that all Sterling associates were able to either resolve the issue right away , or make a recommendation to me to help in any way they could . I always felt very comfortable and all Sterling associates were very knowledgeable and very helpful all throughout . They always made me comfortable and I always felt confident that any issue would be resolved immediately, and I am very happy with how the entire process was carried out . Thank you very much .
Anonymous C.
Outstanding customer service! I reached out with a question and within hours, a customer service associate reached out, and answered my question. Very simple, intuitive process as a candidate, submitted my info with no problem. Highly pleasant experience overall.
Daniel E.
It was a good response to help me through finding the right web site that I was having trouble with thanks to that representive of Sterling solutions.
BILLY S.
Very thorough and helpful when questions arose. Great customer service
NELSON J.
They did great. Very simple and easy process. 5 stars
Gabriel L.
All the folks that I dealt with were extremely professional and understanding of my particular situation and individual needs. Good people
Fred S.
I needed a background check and a drug test for employment and Sterling handled everything quickly and trouble free. I’m very impressed with their professionalism and courtesy.