Sterling, A First Advantage CompanyReviews of sterlingcheck.com

Asked to send w2 and pay stubs for every job I've held since 2008. Claim they are unable to contact employers even though I've reached out to several past employers and they've received no calls or emails from sterling. Sent w2 and pay stubs as requested and was asked for the same information hours later. Sent it again stating I would not send it to them a third time. I'm basically running a background check on myself. I've done all the leg work on this and one week into this process they continue to ask 3 times a day for additional information. Useless company.

Good and Smooth background screening..

I would give 0 starts if I could, it's been 2 weeks since the background started, they sent the back an incorrect background to the company I'll work for and have been trying to fix for one week. Every customer service tell me a different story and no one can resolve a simple issue. I would not use their service, as an applicant I almost feel like giving up the job because of the amount of stress Sterling is causing me, at this point they will delay my start date because they couldn't complete the background. If you care about your candidate don't use this service!

Their service was great and they were able to answer my question to the best of their ability. v/r

Great customer service.

Easy process, nice and professional customer service representatives.

Quick. Once I was able to speak to someone, they were very pleasant and addressed my questions.

I would have given them negative star if there is any option. They started my reference check three months, and also provided me clearance that "they have received all the information which they were looking". At the very last moment just before 4days my joining to the new employment, they requested further information and it result in delays in joining. Also they took very long to pick the call(90% of the times). I would not recommend sterling to anyone because of this non-serious and highly unprofessional and unplanned style of working.