Diane R.
The process so far has been easy
The process so far has been easy. Communication has been on point.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Diane R.
The process so far has been easy. Communication has been on point.
Deborah
I had an issue which was promptly resolved by customer support. He was very helpful in taking care of the matter.
Jimmy
Awful, I have gone through two separate background check with them. Slow to reply and just lazy, what is the point of doing a background check when I have to spoonfeed every single detail of my life. They do not verify the background instead they just request the information from your end. The background checks takes weeks, this is unacceptable. The first one was delayed up to a month because they did not inform the employee I had to complete a form. This was not relayed anywhere in the email or through their platform. The second time was just as bad
Guiliano P.
Sterling has provided the most excellent service to accommodate users to expedite and to process document in more fashion way and applying the most innovative quick response to facilitate matters on both ends. I have a great experience with Sterling. The Sterling Staff/s are the best and I salute them with their excellent and outstanding performance. Thank You.
Tan
What is this out source company doing! It’s costing me money & time! There website is stuck on a page payment issues! It’s been like this for 4 days now..!!! Absolutely NOT use this pathetic company! Unfortunately you are redirected to this site if you have applied through Uber eats driver.. you will be handled hostage with this company & you have no other option as the phone number for support cuts you off & says we can not help you in anyway!! Why have support line setup in the first place!!!
Robert W.
Very helpful support. Thank you!
Tom
"Sterling lost my private information. After spending hours on the phone and getting set up to work for a company called Task Rabbit. I even bought a new phone to work for them. After deciding to not continue with the whole thing so I cancelled the task rabbit work inquiry. Now I have been getting daily notifications from sterling and even when I call and ask to be taken off there mailing list they will not. I'm pretty sure this is against the law. And this company claims to be legal. Stay away Sterling your more like a tarnished rust nugget."
Judy E.
We had a prospective employee that was having difficulty once he got to the testing site, your rep quickly resolved the problem while our employee was at the testing, saving him a lot of waste time if he had to make a return trip. And your reps are easy to reach on the Live Chat option.