PHYLLIS A.
Status Call
Called for status, courtesy, helpful
Response from Sterling, A First Advantage CompanySep 22, 2022
Thank you for leaving this 5-Star review!

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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PHYLLIS A.
Called for status, courtesy, helpful
Response from Sterling, A First Advantage CompanySep 22, 2022
Thank you for leaving this 5-Star review!
Danny M.
Quick and easy process.
Response from Sterling, A First Advantage CompanySep 22, 2022
Thank you for this 5-Star review!
Njie A.
The team offers amazing services to clients. They always responded to my queries whenever i needed clarifications and are very supportive.
Response from Sterling, A First Advantage CompanySep 22, 2022
Great to see this review! Thank you!
Winsome G.
I really appreciate the assistance I received from Sterling representative. They responded promptly and was very helpful and courteous. Thank you so much!
Response from Sterling, A First Advantage CompanySep 22, 2022
Thank you for sharing your experience with the team and for the 5-Star review!
Reshma B.
Overall it was fine but would appreciate if the process can be expedited as, as per my Offer Letter I failed to submit my Employment Agreement by the 19th of September 2022 which was today. Also it would be great if we are intimated once the verification process is through.
Response from Sterling, A First Advantage CompanySep 22, 2022
Thank you for this review. We have received your feedback and will share it with our team.
boye J.
I was having issues with my mobile device I received excellent customer service thank you
Response from Sterling, A First Advantage CompanySep 22, 2022
Thank you for the 5-Star review!
FORD JUDITH A.
The person who took my call was very professional and was able to solve my problem in short order.
Response from Sterling, A First Advantage CompanySep 22, 2022
Thanks for this 5-Star review!
Alex
Customer service was very good. They got back to me in a reasonable time and solved the issue. I have no complaints
Response from Sterling, A First Advantage CompanySep 22, 2022
Thank you! We appreciate the 5-Star review!