Sterling, A First Advantage Company Reviews | Read Customer Reviews of sterlingcheck.com

Sterling, A First Advantage CompanyReviews of sterlingcheck.com

4.13,953 reviews
HR & Recruiting
1 State Street Plaza, New York, New York

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Sterling, A First Advantage Company

About Sterling, A First Advantage Company

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.

Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: sterlingcheck.com
Website: sterlingcheck.com
Category: HR & Recruiting
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sterling, A First Advantage Company reviews

3,953 approved reviews, newest moderated first

Dan S.
Dec 6, 2022
Better than Google Maps!
Guided me right to where I needed to go. SUPER Service!
Response from Sterling, A First Advantage CompanyDec 7, 2022
Thank you for this review.
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Jun-Hong
Dec 6, 2022
Professional And Responsive
The customer service is very professional, no problems understanding and getting the job done on time.
Response from Sterling, A First Advantage CompanyDec 7, 2022
Thank you for taking the time to leave this review.
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Samanthika H.
Dec 6, 2022
I got the help what I need
When I was filling the application I wanted to clarrify something
Response from Sterling, A First Advantage CompanyDec 7, 2022
Thanks for this review!
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Patricia A.
Dec 6, 2022
What made the experience great was the…
What made the experience great was the assistant who understood and carefully assisted me through the process.
Response from Sterling, A First Advantage CompanyDec 7, 2022
We appreciate you sharing your experience and leaving us this review.
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Douglas P.
Dec 6, 2022
A little confusing
A little confusing. The question for the family member or friends email the way it was worded I thought I needed my recruiter. Plus I have no family and that made it hard.
Response from Sterling, A First Advantage CompanyDec 7, 2022
Hello. We apologize that the experience was confusing for you. If you still need support, please email [email protected] or call 1-888-889-5248.
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Khushal
Dec 6, 2022
References made to required sections…
References made to required sections were informative. Thanks!
Response from Sterling, A First Advantage CompanyDec 7, 2022
Thanks for this review!
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Veronica D.
Dec 6, 2022
No human will pick up the phone
I was asked for a reference for an employee that I used to supervise and I called all of their posted phone numbers as well as the number provided on the emails and no one will pick up. It is impossible to talk to a human being to complete a reference check. Now I know not to use this company's service in my hiring process.
Response from Sterling, A First Advantage CompanyDec 7, 2022
Hello. Please email [email protected] directly for support.
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Rawling D.
Dec 5, 2022
Quick and accurate
Quick and accurate
Response from Sterling, A First Advantage CompanyDec 7, 2022
Thank you for this review.
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