Thomas M.
Great experience
Great experience

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Thomas M.
Great experience
Gabriela H.
Sterling was very professional and responsive to work with. Initially had an issue logging in but was able to get it resolved quickly and able to complete the forms required for clearance.
Michael N.
Quality Service. She transferred the address where I was to go
Dominic P.
Service helped me resolve a screw up on my part
SC
had access to the portal on Friday, tried to login and upload a couple more docs on the Monday and couldn't login to the portal. Called customer support as the site advised, as the reset password link wasn't working either, the CS advisor was rude, obviously stressed and his solution for me was try the reset password again in another browser, then hung up without solving the issue, jobsworth.
Response from Sterling, A First Advantage CompanyJun 15, 2023
Hello. Please contact [email protected] directly so we can assist. Thanks!
Walter C.
Excellent experience...
Shyama S.
The process is clear and the instructions are easy to understand.
Walter H.
Sterling made it very easy to get my background screening completed in a timely manner. Customer Service was very helpful when questions arose.