StepprsReviews of stepprs.com

Response from StepprsJul 4, 2025

Hi Mary, We’re sorry to hear you were disappointed with the insoles and your return experience. That’s not the impression we want to leave, especially when our policy is meant to give you confidence in trying Stepprs risk-free. Our 60-day Satisfaction Guarantee should absolutely apply, and we want to make this right. Please email us at [email protected] with your order number so we can resolve this properly. Thank you for your feedback - it helps us do better. – The Stepprs Team

Response from StepprsJul 4, 2025

Hi Brian, We’re really sorry to hear that Stepprs made things worse instead of better - that’s the opposite of what we hope to deliver. We’d appreciate the chance to make it right. Please email us at [email protected] with your order number so we can offer a refund or explore other solutions. Your feedback is important and helps us improve the experience for everyone. – The Stepprs Team

Response from StepprsJul 4, 2025

Hi Paul, We’re very sorry to hear you haven’t received any updates on your order. That’s not the experience we want for our customers. Please email us at [email protected] with your order number so we can look into this right away and make sure your item gets to you or offer a suitable solution. Thank you for your patience - we’re here to help. – The Stepprs Team

Response from StepprsJul 4, 2025

Hi Sarah, Thanks for your order and feedback. We're sorry to hear the toeless socks were too small. Please email us at [email protected] with your order number and we’ll be happy to help you exchange them or find the best solution. – The Stepprs Team