Statue Of Liberty GuideReviews of statueoflibertyguide.com

I paid over $200 to take 4 kids and myself to see the national park and scheduled at 1100 on a Monday. I arrived at 1045 and waited in line for 40 minutes to get on the boat, arrived at liberty island at 1145, and saw the huge line to get off the island that we only used 15 minutes to take a few pictures of the statue and then stood in line for 50 minutes missing the first boat and taking the second boat to get off the island. We elected not to see Ellis island as we were already almost 3 hours invested. I believe $200 for 15 minutes of exploring and almost 2 hours of waiting in line in 95 degree heat with no shade was extremely subpar for a US national park. For that price, tickets should be limited or more boats should be utilized to meet the capacity. Additionally, shade structures should be provided during the long waiting times. I am extremely disappointed with our experience and would recommend against seeing this park.

Costs $13.95 more than official price. Tickets arrive almost after 15 minutes!

We were not able to use the tickets at the location and had to purchase new ones.

When I got off the sunway, there were a whole bunch of people telling us that we should go to the gate for boarding, so we went to the gate, and got there at 10:50 for the 11:00 am departure. Whrn we got up to board, they said we were in the wrong place. By the time we got there, we missed them. I should have calked right away. I missed thrm.. the ticket guy said I could not do anything about it. I was pissed that they didn't even try to get me on another trip.

There was no guide that we could find.

Very confusing! We paid for a vocal tour and never figured out how to access it. We’re in our 80’s!

Im very disappointed with Groupon services!!! I purchased almost a $100 tickets including insurance on it & never got my QR code to scan my tickets. I got there and could enjoy the trip with a guest I had that came to visit uSA & wanted to go to statue of liberty & we never made it they told us to come back the next day. I was frustrated to see my guest who never has visited couldn’t get the opportunity to have a great experience and this wasn’t possible through GROUPON. I hope this issue gets resolved. I wish to get new tickets or get reimbursed.

I asked two people at the Staten Island ferry if this stops at the Statue of Liberty and Ellis Island, both told me yes. By the time I returned, I was not on time for the 4:45 PM boat. I was refused a refund and blamed for missing the boat. Also, I was informed that the boat did not actually stop at the Statue of Liberty and Ellis Island, which is false advertising. Apparently with this company, it’s just about the money.