Amanda D.
Poor Account Representatives
Extremely poor account representatives as well as customer service representatives. I have to beg for them to call me back and answer my emails. If you are not in the same time zone do not expect them to answer calls, emails or schedule tech support for you outside of their time zone. The tech team reports calls that were made outside of business hours and then document it as an attempted call with no answer...of course we did not answer, the business was not open yet! Bruce Morrison is a full of himself. The one single time he answered my phone call, he plain and simply told me that I believe my tech guys and nothing you say will change my mind. He is rude from the start, he should not be dealing/speaking with customers at all.




