SliceSlice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Holmdel, New Jersey
Excellent
Administration & Services · New Jersey, New Jersey
Excellent
Administration & Services · Jersey City, New Jersey
Excellent
Administration & Services · Brick Township, New Jersey, New Jersey
Excellent
684 approved reviews, newest moderated first
Andre C.
Boy, I can’t explain the feelings of confusion with this company. This experience is not at all a good feeling frustrated and made to sign a contract. Sold me an upgrade and now paying for 2 machine. And the first one is not in use.
Response from SliceSep 17, 2024
Management is attempting to reach this customer via phone and will continue to do so until we have a resolution to the technical matter.
Noemí M.
Muy profesional y atento siempre, me encamino hasta el final para lograr hacer la aplicacion correctamente, Brian Amorim fue muy profesional y paciente
Response from SliceSep 17, 2024
Brian es uno de nuestros mejores. Bienvenido a la familia Slice.
Robert M.
The absolute worst company to deal with!!! Hidden monthly fees! Hold your funds for extended periods of time! Won’t let you out of your contract if very dishonest company! What was to be a total a monthly charge of $44.00 is now approaching close to $85.00!!! They are holding over $2000 of my credit card funds because I stopped payment on a non recognized charge of $19.99 for a PCI monthly fee??? They lie about not being able to deposit my funds, just can’t withdraw. I’m stuck in a four year non cancellation contract. The addition of hidden fees are killing me! I am responding to a phone call I received this morning threatening me about this review I made yesterday! Please do research BEFORE signing with these people. Thank you, Robert
Response from SliceSep 12, 2024
We have spoken to this customer to understand his claims. It is unfortunate that he has decided to make false and slanderous public statements about Slice. He is experiencing a funding delay because he instructed his bank not to transact with our processing partner. This means he can not receive deposits until he provides appropriate documentation authorizing deposits to his checking account. He has yet to provide the requested documentation and has resorted to making false claims in an attempt to circumvent the process. We would like to release his funding, but we must have proper documentation to comply with banking regulations.
Kaleisa M.
Buenas atención, siempre disponible
Response from SliceSep 11, 2024
El buen servicio es siempre nuestro objetivo. Gracias por notarlo.
José C.
Brian Amorim ,muy buen servicio …
Response from SliceAug 22, 2024
que tu por compartir
Dione
Slice outsources to other countries for customer service. In order to close an account, they charge you almost 400.00! They transfer you to several agents all of which does not speak clear english. Every phone call I have made has a minimum phone call of 1 hour!! Worst company and customer service ever!
Response from SliceAug 12, 2024
Slice Is headquartered in New Jersey and has a large stateside contact center staffed by Americans. It is possible you may have encountered third party support, possibly for the equipment manufacturer. We take all interactions with our customers seriously. We have inquired about more information on this client so that we may listen to any calls and resolve any outstanding issues.
harry
Is a great experience .new company whit good benefits looks great i will recomend .
Response from SliceAug 12, 2024
Welcome to Slice. Thank you for spreading the word.
Marge D.
Hola hice un convenio con este empresa y al principio el trato fue excelente, una vez firme el contrato, lo probe casi un mes y para el tipo de negocio que manejo no es usado, manejo mucho más pagos via web. Estoy solicitando desde 10 de agosto disolver el convenio y no logre comunicarme, mensajes, llamadas y nada que logro que se comunique conmigo para poder eliminarlo.