Paula W.
How they get back to you ASAP
How they get back to you ASAP, and they great at what they do. Thanks Eric
Response from SliceMar 21, 2025
Eric thanks you for this.

Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Holmdel, New Jersey
Excellent

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Excellent

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Excellent

Administration & Services · Brick Township, New Jersey, New Jersey
Excellent
684 approved reviews, newest moderated first
Paula W.
How they get back to you ASAP, and they great at what they do. Thanks Eric
Response from SliceMar 21, 2025
Eric thanks you for this.
Anna B.
I just found out that this company has been fraudulently charging me $64.99 for 18 months. When I tried to contact them to get it refunded, they refuse to answer me. We started an application with this company and then they denied us. They said it was because of CBD we sell. When they charged my account, their designation is almost identical to my actual processor so I didn't catch it for months. They owe me over $1000!! RUN away!!! After I left this review they called me. Not to refund my money but to get me to not claim that it was fraud because they opened for accounts and denied me but did not close them all. Because apparently it's our job to know what they're doing in their computer system. Still nothing about actually refunding any money After I left my review and they replied they have tried contacting me, I had to edit this. That's a LIE. Not only that, when I try to call someone, I get the runaround. Someone texted me, I replied with proof and then nothing. Then they tried to blame me. Even though I didn't process a single dime on their system, its my fault that I didn't know what they did and didn't close. Because when they sent me a denial, it was then my job to make sure they did their job on their end. lol What a crock. No personal responsibility. So I just called customer service AGAIN and was told sorry ma'am I'm just an operator. I don't know what to do about this. lol
Response from SliceMar 12, 2025
This claim of fraud is entirely unfounded. We take transparency and accuracy seriously. The customer applied for an account, which was later denied due to prohibited business activities. However, not all of her accounts were declined. We have made multiple attempts to communicate with the customer to clarify the situation and work toward a resolution. We remain committed to addressing any legitimate billing discrepancies, but we want to be clear—there was no fraudulent intent or action on our part. If the customer would like to work toward a resolution, we encourage direct communication with our support team.
Cindy B.
Be aware this is not a transparent company, they have hidden fees. They charge you more than they quote you. If possible stay away from this company. It’s been a nightmare doing business with them. I would not recommend it to anyone. I have been trying to close my account with them for a year and they choose not to respond to emails, calls etc.
Response from SliceMar 6, 2025
We have worked with this customer to resolve their issue. They have written multiple reviews to damage our reputation. We are still interested in resolving the matter and will reach out to them again.
MR.JOHNSON
This review is an update to “pay discrepancy in waiting” ! I must admit after waiting a few long days FOR MY RESIDUAL PAY TO CLEAR OUT this company came in clutch!! I am pleased to state SLICE MARKETING HAS KEPT ITS PROMISES… I said it once & I’ll say it again- if you are driven & highly motivated, then this company is for you. They have a team & a support system that will see you through the sale, set up of equipment & facilitate guaranteed payment disbursement.. So if you looking for a fresh start & new career- then SLICE MARKETING IS FOR YOU…
Adelina P.
Very professional,clear, fast, Brian was supporting during the whole process... Thank you
Response from SliceFeb 20, 2025
Thank you for your feedback. We're glad Brian could assist you throughout the process. We appreciate the review.
Swag N Tails L.
Very personable and patient with me. I am rebranding my business and doing a new start up, I wanted to have a different card processing company. It has been taking a while for me to get through the process and I had to wait longer to start my new location than anticipated. They called to check on my status but didn’t become harassing or just pushing file aside either. I also like that I have had the same person helping me and will continue to be available to contact going forward.
Response from SliceFeb 11, 2025
We’re glad to hear that your onboarding experience with Slice was smooth! Our commitment is to provide the same level of exceptional service throughout our entire partnership. If there's anything you ever need, we’re here to help.
KT
🚨 Business Owners Beware: Slice Merchant Services 🚨 If you’re considering Slice Merchant Services, think twice! As someone who worked for them, I quickly realized their business model is built on deception and high-pressure sales tactics that hurt both customers and employees. 48-Month Lease Traps – They push customers into long-term lease agreements, even when they could reuse existing equipment (not Clover Equipment though)—but they won’t tell you that. Instead, they falsely claim new equipment is the only option and want to put you in a 48-month lease for $49.99 a month. And that's for equipment that cost $700. Other companies will let you pay out the $700 in 3 payments. Shady Sales Practices – They train sales reps to generate leads but then go behind their backs to pressure potential customers into signing contracts. I personally experienced this and felt like I was being used for free lead generation Lack of Transparency – Instead of giving honest options, they strong-arm small business owners into unnecessary, overpriced contracts. I only made one sale because I couldn’t sell something I didn’t believe in. But what truly makes me feel ashamed is that, in the beginning, I tried to sign up friends and local small businesses I frequent multiple times a week. I genuinely thought I was helping them—thankfully, they didn’t sign up. Looking back, I realize I didn’t know any better at the time, but I’m so grateful they avoided this trap. Business owners, do your research before signing anything. There are far better merchant service providers out there! Hashtags to Get the Word Out: #MerchantServices #BusinessOwners #SmallBusiness #ScamAlert #CreditCardProcessing #HiddenFees #SalesTruth #BuyerBeware #BusinessTips
Response from SliceFeb 5, 2025
This comment is made by a disgruntled independent sales agent who did not find success in our outside sales representative opportunity. Aggressive sales tactics in something Slice exercises. Most of this post is not true! Slice is sorry to hear the expectations were not met. We wish you all the best in your future endeavors. Many great reviews are in place on many platforms from our clients! Tens of thousands of clients are working with Slice. Many great reviews from our current and past employees/Independent agents are displayed on various platforms promoting that the products, programs, tools and resources provided are transparent and helpful to success of the business owner and sales agent!
lawrence Y.
I changed my old merchant service to Slice last November 2024. First, I am saving $500-$600 a month which I used to pay on previous merchant service. Second, I am getting almost instance customer service/no phone tagging or holding forever to get a customer service. Lastly, brand new top class equipment and free supply of receipt. What more can I say. I am super grateful. Thanks
Response from SliceFeb 5, 2025
Slice is proud to receive this review! We are happy that you made a good decision to work with Slice and are happy with the savings + Service. Thank you for the review.