StartEngineReviews of startengine.com

Response from StartEngineFeb 28, 2024

Hi Steven, Thanks for getting in touch with StartEngine. To clarify, companies that raise funds on StartEngine are private companies, so unlike companies listed on the NYSE or NASDAQ, their shares do not fluctuate in value on a day-to-day basis. These investments are considered longer-term and not immediately liquidating. Typically, you will only see a change in the value of your shares if/when the company raises additional capital or goes through an exit event, such as an acquisition or IPO. And keep in mind that your StartEngine dashboard won't reflect any changes in share value – it only shows the initial terms of your investment at the time you made it. If you have any questions about the company and its progress, we recommend reaching out to them directly through the "comments" section of their campaign page or website. If you want to learn more about investing in startups and the potential outcomes, you can check out the articles at www.startengine.com/blog/investing-in-startups-101 and help.startengine.com​. If you have any other questions, please contact us at [email protected] as we are happy to help! Thanks for using StartEngine and have a great day!

Response from StartEngineFeb 5, 2024

Hi Bernhard, Thank you for the wonderful feedback! We're delighted to hear that Nicole and our team have made a positive impact on your experience. We'll be sure to share your kind words with Nicole and the rest of our team. If you ever need assistance in the future, feel free to reach out. We appreciate your support!

Response from StartEngineFeb 5, 2024

Hi Zachary, Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our platform and services for Reg CF and Reg A investing. Our team takes pride in being knowledgeable and responsive to support, and we're always here to assist you. Happy investing!

Response from StartEngineJan 5, 2024

Hi Joseph, Thank you so much for your positive feedback! We're delighted to hear that you find our offerings interesting. It's always great to provide valuable insights, even for those who may not currently be investing. If you have any questions or if there's anything else we can assist you with, feel free to reach out. Happy exploring! -StartEngine Support

Response from StartEngineJan 5, 2024

Hi Alex, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Providing reliable support and guiding our customers step by step is our top priority. If you ever have any more issues or questions, please don't hesitate to reach out. We're here to help! Best regards, StartEngine Support

Response from StartEngineDec 28, 2023

Hi There, We sincerely apologize for any dissatisfaction you may have experienced. We take customer feedback seriously and would like to address your concerns promptly. To assist you more effectively, could you please provide additional details about the specific issues you encountered? I have requested more information. Your feedback is invaluable, and we are committed to resolving any issues to ensure a positive experience. Thank you for your feedback, and we appreciate the opportunity to make things right.

Response from StartEngineDec 8, 2023

Hi Colin, We appreciate you taking the time to leave some feedback. We'd be happy to provide some more clarity here, StartEngine provides investors an opportunity to invest in early-stage start-ups. What this means is that you are often investing in early-stage companies. Investments in these types of companies are risky by their nature, and many often fail without any element of fraud or misconduct. As we try to remind you in various places throughout the website, including in the educational materials which all users agree to when creating an account, the universal website footer, and every investment agreement used in conjunction with any offering on our platform, these investments are speculative, illiquid, and involve a high degree of risk including the possible loss of your entire investment. If you are ever curious about the future plans of a company, we encourage you to reach out to the company directly to get some answers before investing if that makes you more comfortable! If you have made any investments and would like to connect directly for any assistance, please feel free to reach us at [email protected]. Again, we hear you and appreciate your feedback. Thank you and have a great day!

Response from StartEngineDec 7, 2023

Hi Belle, We appreciate the feedback and are thrilled to hear about your experience on our platform and with Emma! We look forward to continuing this experience for you and are happy to have you be apart of our investor community!