StartEngineReviews of startengine.com

I like that Start gives the average investor an opportunity to invest/support upcoming companies.

I had to join this platform to make the investment. It was far more cumbersome to accomplish than I think it should have been.

The delay between agreeing to invest and getting confirmation was so long I forgot what the investment was for!

I’m not familiar with this. I’ll see what happens in the future.

Too much going on system didn't work half the time it took weeks to process my order

I became acquainted with this company during the pandemic since there was nothing to do and for some UNKNOWN reason the Government was giving out money like the country was having a fire sale! Since I had extra cash, I decided to invest in a company who was trying to do something different. Not much, just the minimum to get in on the ground-floor, to say that I was there. StartEngine was the platform that they were using. As I set up an account, I started to look around to see what other "trouble" I could get in. I found two other investments to be a part of. The initial one was a Black-Owned bread company, next I found I movie production company, and lastly an eye testing outfit. The initial contact and the set-up is dynamite, they can take your money with the best of them, and that is not always a bad thing. However, where the problem comes in is when you already know that either the investment is a bust or has been moved, etc... For example, the bread company when into bankruptcy last year... the movie production company went to a different agent...the eye testing company who knows. I may be a Billionaire and have no IDEA because my portfolio says that all three investments are alive and well with them... TWO of the THREE we know are gone. Now what they do WELL. When I said that very same thing to them, their Customer Service Rep was personable and acknowledged their system's shortcomings and let me know that they are aware and are looking into making changes. There was no ETA, but at least I was not ignored, and I got something that my own retirement people don't do... I got a straight answer without doublespeak or legalese!

Updating this review after being locked out of my account for a few months do to losing my phone to the river, which had my 2 factor authenticator on it. The process to get my account back easy. The time that it took customer service to respond since my original email months ago was inexcusable. I get companies are like people, they get busy and stuff slips through the cracks, but it still shouldn’t happen. I’m going to leave my prior review as-is with an addendum to reference this review, but will also increase its star rating from 1 to 4 to give the average as a 3.5 as 4 i feel is to high and 3 is to low.

I sent several emails and or phone calls to get answers to questions and no return calls re epilog .Told by email i was not invested asked for clarification and got none. Tyler said I was invested in space x but got email my investment was cancelled. I’m an investor in start engine and want it to succeed. Date was spring of 2025