StartEngineReviews of startengine.com

Response from StartEngineApr 8, 2024

Hi Jamar, We are sorry to hear about your negative experience with our company. We strive to be transparent and fair in all ways so it's disappointing to hear that our policy changes have caused you frustration. Regarding the changes you mentioned, we understand your concern. We constantly evaluate and update our policies to ensure the best possible service for all companies raising on our platform as well as investors. While we strive to communicate these changes clearly, we apologize if this was not the case in your situation. Please know that we value your feedback and take it seriously. If you have any specific concerns or would like to discuss this further, please don't hesitate to reach out to us. We're here to help! Thank you.

Response from StartEngineApr 5, 2024

Hi Janice! Thank you so much for your kind words! We're thrilled to hear that you found our team responsive and helpful. Providing thorough answers and being helpful is always our goal, and we're glad we could assist you. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help! We appreciate the feedback!

Response from StartEngineApr 4, 2024

Hi Sule! Thank you for the fantastic 5-star review! We're thrilled you found our service efficient and responsive and that Nicole was able to assist. Here at StartEngine, we strive to provide the best customer service. We appreciate your feedback and look forward to assisting you again in the future!

Response from StartEngineApr 4, 2024

Hi Jianjin! Thank you for taking the time to leave your positive feedback here. We are thrilled to hear about your positive experience with our team! If you ever need anything else, don't hesitate to reach out. Thank you and have a great day!

Response from StartEngineApr 2, 2024

Hi Larry! Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with our support team. Providing quick and thorough responses to our customers' questions and issues is always our top priority. If you ever need anything else, don't hesitate to reach out. We appreciate the feedback! Have a great day!

Response from StartEngineApr 1, 2024

Hi Francis! Thank you for your review! We're glad you find StartEngine user-friendly for investing and learning. We are thankful that you are sharing your experience and knowledge with other investors. We appreciate your feedback! Thank you and have a great day!

Response from StartEngineMar 29, 2024

Hi Conchita! That's fantastic to hear! Thank you so much for taking the time to share your experience with us. We're thrilled to know that Shane has consistently provided you with professional, attentive, and tactful service. We'll be sure to pass on your commendation to Shane - he'll be delighted to hear your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Thank you again for sharing your feedback! We appreciate it!

Response from StartEngineMar 28, 2024

Hi! Thank you so much for taking the time to share your experience with StartEngine! We're thrilled to hear that you feel comfortable and confident in investing with us. It's unfortunate to hear about the hacking incident you experienced, but we're delighted that our Customer Service team was able to swiftly assist you in resolving the situation and restoring your portfolio. Blake and the rest of our team are dedicated to providing top-notch service and ensuring our investors feel supported every step of the way. Your words truly warm our hearts and motivate us to continue delivering the best possible experience for you and all our valued investors. If you ever need anything else or have questions, you know we're just an email away. Thank you again for choosing StartEngine!