Martin S.
Top Notch Customer Service!
Top Notch Customer Service! I submitted an investment purchase and selected the incorrect funding method. I then submitted another purchase with the correct funding method, and requested customer service to cancel the first purchase. The cancellation was initiated on Sunday evening and completed Monday morning before 8am CST. The communication was clear, concise, and swift. Kudos to Nicole at Start Engine for the swift response!
Response from StartEngineJun 3, 2024
Hi Martin! Thank you for the 5-star review! We're delighted to hear about your positive experience with our customer service. It's great to know that Nicole was able to assist you promptly and effectively. Your kind words and feedback are much appreciated. We'll be sure to share your kudos with her!




