StartEngineReviews of startengine.com

Response from StartEngineMay 14, 2024

Hi Mike! Thanks for sharing! We're thrilled Nicole could assist you promptly and pleasantly. We'll make sure she knows your appreciation. If you ever need more help, just let us know. Have an awesome day!

Response from StartEngineMay 13, 2024

Hello Joyce, Thanks for providing the requested information to better identify the issue. It looks like this has occurred in 2021. Our company is constantly updating guidelines and processes for raising capital. We are sorry that this experience has not been smooth for you but we appreciate you flagging this to give us a chance to implement better communication processes in the future. If you would like to try raising capital again, we ask that you fill out our questionnaire which can be found via this link​​: https://form.typeform.com/to/TE4Uiu?typeform-source=startengineinfo.typeform.com Again we are sorry for your experience in the past and can assure you we have implemented several updates and changes to our process for a better experience. Goodluck!

Response from StartEngineMay 13, 2024

Hi Tim! Thank you for sharing your experience! We appreciate your understanding regarding the fees, and we're glad to hear that any issues you've had were resolved efficiently. We're grateful for your continued support since the beginning. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here for you!

Response from StartEngineMay 9, 2024

Hi Jeffrey! Thank you for your kind words! We're thrilled to hear that our customer service team was able to assist you quickly and effectively. We're here to help make your investing experience as smooth as possible. If you have any more questions or need assistance, just let us know. Happy investing!

Response from StartEngineMay 9, 2024

Hi Carlos, Thank you for your feedback. We're glad you found our platform user-friendly for buying shares and appreciate your positive comments about our registration process and referral program. We understand the difficulty for foreign investors in some of our features. We're always working to improve our services to better serve all of our investors. If you have any further questions or need assistance, please don't hesitate to reach out.

Response from StartEngineMay 9, 2024

Hi Pattie! Thank you for your positive review! We're delighted to hear that Nicole was able to promptly assist you with canceling your subscription and issuing a refund. We strive to provide fair and efficient service to all our users. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!

Response from StartEngineMay 13, 2024

Hi Adam, I am so sorry for this experience with our sales team. In order to stop receiving communication, please provide the contact information so that I can make the team aware of this immediately. I have requested more information directly through TrustPilot but haven't heard back. If you would like to contact us at [email protected] to share the contact information please do so. Thanks again for making us aware of this, we truly are sorry for this experience.

Response from StartEngineMay 6, 2024

Hi Russell! We're thrilled to hear you had such a positive experience with our team! Providing professional and courteous service is a top priority for us, and we're glad to hear that our response to your request met your expectations. Your intention to continue investing with StartEngine means a lot to us, and we look forward to supporting you in your future investment endeavors. If you ever need anything else, don't hesitate to reach out. Happy investing!