Starkey Hearing AidsStarkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Nancy S.
Just don't yet have the settings right, so not nearly as helpful as they should be.
Response from Starkey Hearing AidsJul 30, 2025
Hi Nancy, we understand your hearing aids help you stay connected to your world, so its understandable that you want to hear your best. There are many settings and adjustments that can be made to your hearing aids, and we recommend you follow up with your hearing professional.
Roberta
Every thing that was possible was done to educate me about the hearing aids. They were great.
Response from Starkey Hearing AidsJul 30, 2025
Hi Roberta, we appreciate your review!
Dru
Very impressed with the technological updates
Response from Starkey Hearing AidsJul 29, 2025
Hi Dru, thank you for the review!
BDR
The product is great compared to previous brands. The provider was outstanding, going out of their way to assist me with hearing needs.
Response from Starkey Hearing AidsJul 29, 2025
Thank you for leaving a review!
EILEEN
Update: My hearing aids are FINALLY charging (after weeks of intermittent charging) because my audiologist gave me a different style charger. Working with tech support, the hearing aids now stream IF I can get them to pair! Each morning I struggle to pair with my iPhone. Why is this so difficult? My right hearing aid got stuck (once only) in my ear canal & it was painful to remove it. I have not found the Edge AI mode helpful and the Health features are estimates. I am going to try Widex hearing aids to compare them.
Response from Starkey Hearing AidsJul 30, 2025
Hello Eileen, this is not the experience we expect our patients to have, we apologize the inconvenience this may have caused you. We have forwarded this information to our customer service team.
Maureen R.
I still do not hear as clearly as I would like to hear especially when I am in a place where two conversations are going on and I am trying to hear the person speaking to me.
Response from Starkey Hearing AidsJul 30, 2025
Hi Maureen, thanks for leaving a review your hearing professional may be able to make some adjustments to help you hear even better.
John
The service I received at Aplus hearing in Bothell was excellent.
Response from Starkey Hearing AidsJul 28, 2025
Hi John, we are happy that you receieved excellent service!
Gerri S.
Everything was perfect beginning to end. The staff in the Monroe office is the best! I was able to try out the new hearing aids before buying and then received great support on understanding what the new features are and how to care for them. A+ all the way.
Response from Starkey Hearing AidsJul 28, 2025
Hi Gerri, thanks for leaving us a review!
