Starkey Hearing AidsStarkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Stephen D.
Still getting used to these new hearing aids. I still feel like I am in a echo chamber, My hope is that it will get better over time. The learning curve is longer than I had hoped.
Response from Starkey Hearing AidsNov 18, 2025
Hi Stephen, we appreciate your reveiw and recommend contacting your hearing care professional to help resolve this issue.
Glennetta
Much better all around but still getting used to dealing with the situation as they arise!! Still a lot if adjusting on my part!
Response from Starkey Hearing AidsNov 18, 2025
Hi Glennetta, we appreciate your review!
William
Scott was very knowledgeable, personally helpful about how this works, what makes it better, etc. very helpful on all the do's and don'ts of the technology, what is best practice, etc.
Response from Starkey Hearing AidsNov 18, 2025
We appreciate your review, Scott!
Roy C.
These Starkey Premium Edge AI 24 RIC RT hearing aids are great for all the things people rave about, especially the AI aspects, but what they forget to say is that the sound quality for music is absolutely rubbish. It is tinny and totally without base. If you like music, look for hearing help elsewhere.
Response from Starkey Hearing AidsNov 18, 2025
Hi Roy, we appreciate your review and recommend contacting your hearing care professional to help resolve this issue.
Camille
Getting my hearing aids was well worth it after years of being told that I needed them! The staff was friendly and helpful.
Response from Starkey Hearing AidsNov 18, 2025
Hi Camille, we appreciate your review!
dt
I enjoy my new hearing aids. The one problem I have had is the right hearing aid doesn’t charge right sometimes and goes dead during the day. Not sure what the problem is.
Response from Starkey Hearing AidsNov 18, 2025
Hi Darlene, we appreciate your review, our customer service team is happy to review this for you and see if there is anything they can do to help. To contact them, please call (800) 328-8602. You can also connect with them through email: [email protected]
customer
Professional staff very caring
Response from Starkey Hearing AidsNov 18, 2025
We appreciate your review!
RM
Dana Reevy was great. Hearing aid is good but not great. At least not yet. Back ground noise an issue.
Response from Starkey Hearing AidsNov 18, 2025
Hi Dana, we appreciate your review.
