Starkey Hearing AidsReviews of starkey.com

A very fine product. These are an upgrade from an earlier Starkey set.

Great experience! If you wouldn't have done this my dad would not be able to hear at all. Thank you from the bottom of my heart.

Deb at the local store is EXCELLENT. The company rep who was here when I went in to buy the new aides is another story. I went in ready to buy but he was more interested in a nonsensical never ending conversation and argument. I went in ready to buy and should have been out in about 15 minutes. I wasted almost an hour just trying to get to the buying. Hope I NEVER see him again!

In general, I am please with my Livio AI 2400 hearing aids. My main concern in the IOS application, With every update, you do make some improvements, but seem to cause other problems with the new release. With version 1.0.7, you seems to have made some improvements with bluetooth connectivity as I am seeing less problems when I more in and out of bluetooth range that would cause me to start/stop the application or reset my hearing aid by removing/inserting the battery. With the new version I am seeing other problems: 1) I see a lot of "Sides Different" problems when switching from Normal, Tinnitus and custom memories. Sometimes I can recover and sometimes I have to reset the application. 2) In Tinnitus mode, sometime the Tinnitus sound does not repeat for a long time. I have the Volume and Speed setting sliders on the higher end. To Get the tinnitus sounds to repeat more ofter, I may have to switch to a custom memory and back, or turn the Volume and Speed slides back and forth a few times. 3) The hearing aids themselves are being reset more often with this version 1.0.7, I can tell from the audio startup from the hearing aids. In general is it not good practice to reset the hardware when the software gets lost unless it is a last reset to get the software and hardware talking and working together again. Hopefully your IOS application will get more mature and will get the "bugs" out. Regards, Paul McDonald

Refered by an associate. Contacted starkey and was promptly referred with an appointment to crystal clear. The first appointment went great and devices were purchased. Crystal clear shut down. Followup contact is lacking. Some of responsibility is on me. The crystal clear office is open on reduced hours. Hours were not posted at last visit. I have not been back. However I have not received a contact call either. ☹️

To put it simply my Starkey Hearing Aids are outstanding. Besides carefully thought out technology Starkey also picks talented audiologist to sell and service their products. Speech clarity in a busy restaurant is amazingly improved. When I need to upgrade I'll definitely go for the new Livio AI that connects to my iPhone and has rechargeable batteries. Great product!

Couldn't be happier. This is my third set so it's not my first rodeo. A+ on service as well. user caused issue.

Could not have been treated better, want to say thank you ..