Starkey Hearing AidsReviews of starkey.com

I enjoy the comfort level that the sound and molds have. I am not happy with them connecting to my iPhone as there is not the clarity I have had with other aids including Costco's store brand. I am a harder person to "fit" due to my hearing but the phone sounds so low and far away. I also have some issues with the aids just "resetting" themselves as I will hear "normal" when I haven't touched a thing. I will be seeing my audiologist this week in hopes she can resolve things. I did contact Starkey through Facebook and they were prompt in helping me and asking me to send a file from the App. For the amount of money I spent, I really think the volume should be increased without hearing all the high sounds and noises.

Top company top products plus outstanding customer service . Expensive yes but, worth every penny

Easy to use, comfortable. Good technology support. Just on the edge of needing hearing aids, glad I got them early. Not one of my many friends asking people to repeat things.

Hearing great, easy to put in, etc. makes life better!

It took me 2 YEARS and 3 DIFFERENT audiologists to get starkey to make a shallow set of their Soundlens aids. My first Right-side aid was accidentally made as a Left side instead of an opposite hand mirror to the Left - it hurt like being stabbed in the inner ear when first inserted. I was a 34 year old man and nearly cried in the doctors office from the pain. When i pointed this out to my doctor, she said I don't know what im talking about and had it remade SMALLER. At no point did any of these trained professionals stop to see that the Right aid was made a Left. It took me 3 remakes (once every 2 weeks with shipping) for them to admit the mistake and remake. 50 such episodes followed. (At one doctor, when i explained that one of the aid's speakers was snapping like a speaker turning on every few minutes, i was told i was imagining it.) I was Yes'd to death as if this organization understood my impossibly simple request, that the aids are deeper in the canal (smaller) so as not to cause excruciating pain against my targus. So called special-visit staff met with me to spin the usual nonsense, "is that really what happened? we promise we understand this time". Their notes never made it to the guy in the lab making $10 an hour making shells. No one in the universe would believe how many times in a row this happened - i wouldn't believe my own memory if i didnt have a trail of emails and pictures. Instead, with 90% of the remakes, after agreeing in writing that they understand the amazingly simple request, they made the aids slimmer. Causing feedback and improper fit. When I finally got one well fitting Left aid and one loose fitting Right aid i decided to coat with polish myself, I purchased my own programmer in order to not suffer the asinine process of booking an appointment to slightly tune the aids. What followed was both of the hearing aids breaking down into a permanent hiss, or random speaker snaps, every month or so, requiring a trip to the doctor so the DOCTOR can put the stupid things in the mail for me to starkey. 50% of the returned aids had the original problem and needed to be returned again I have absolutely no comprehension of how older people deal with this inane, completely convoluted process and blatant theft of $8000 for two sound repeaters that will cost $100 from third party makers in the next 10 years. The way this company manages patients is a sin. The so called Audiologists that provide patients with these aids are nothing but glorified salespeople that know less about the hearing aids, programmer, and software than I do now, after 2 years of use. EDIT: Yes, i'm sure sending an email to information will make your engineers test hearing aids for longer than 2 seconds before return-shipping them with the original problem still present. I'm sure emailing information will me a clear answer as to why two dozen professionals with advanced degrees in medicine were flabbergasted when a patient under 70 asked second grade level logic questions and caught them sales-lying. I'm sure emailing information will get my straight tracked to an alternative method to return my aids for repair MONTHLY in place of visiting my 1 doctors office in 1 location in the world. I'm currently listening to my returned hearing aid snap crackle and pop like rice krispies cereal, loathe to think i need to go another 2 weeks 1-eared and trying to plan when i can afford to do so. Until then i get to listen to Pop Pop Pop every 120 seconds! Thanks for the extreme level of customer care.

#1 Take them off if you are sweating, its raining - even a little or snowing. Just a drop and they are dead then wait a day for them to dry out. #2 They often sound like I have my head in a bucket - I have had them for almost a year and haven't got used to it. #3 Too much static, rattling, clicking, and popping in crowds. I have to take them out to understand anything. The sound quality reminds me of the old crystal and razor blade radios I built in the late 40's and 50's to listen to local radio stations. Definitely not worth the cost.

I love my new Starkey hearing aids. The fact that I can adjust them to an level of noise or environment means a lot and is so important when you are in different venues during the day and night. I just wish the batteries lasted longer!

Overall the product is great. However I have had problems that required numerous visits to correct . The upside is that I have had no problem getting the issues corrected. It’s just taking the time to find and correct the problems. For the money spent I would have expected less issues.