Starkey Hearing AidsReviews of starkey.com

Response from Starkey Hearing AidsApr 24, 2020

Hi Evelyn, Thank you for bringing this situation to our notice. We’re sorry to hear about your experience and we will use your feedback to improve our products and service. We'd like to see if we can help with the connectivity issues you are having, so please contact us at 1-800-721-3573 or [email protected] at your earliest convenience. Thank you! Sincerely, Starkey Hearing

Response from Starkey Hearing AidsApr 13, 2020

Hello William, Thank you for sharing your experience with us. We are sorry to hear about your repair experience and thank you for bringing this to our attention. We would like to learn more about the matter and see how we can make things right. If you haven't already, please contact us for at (800) 328-8602. Sincerely, Starkey

Response from Starkey Hearing AidsMar 27, 2020

Hi Lee, Thank you for letting us know the details of your husband's experience. We are committed to providing the best performance and quality in our hearing aids. Each user is unique in regards to their hearing loss. We encourage you and your husband to keep working with your hearing professional, who is best suited to help during the adjustment period of your hearing journey. We know that the professionals who fit Starkey hearing are the best in the business and will welcome the challenge to help your husband not only hear better but live better. We also want to provide you and your husband with some great literature that will help guide you during the hearing aid adjustment period: https://www.starkey.com/support/adjusting-to-hearing-aids Sincerely, Starkey

Response from Starkey Hearing AidsMar 6, 2020

Thank you, Fred!

Response from Starkey Hearing AidsFeb 28, 2020

Thank you, Joy!

Response from Starkey Hearing AidsFeb 26, 2020

Dear Mr. Cohen, We can understand your disappointment with the decision not to provide your mother with hearing aids at no charge. The Hear Now Foundation is a wonderful organization that is flooded with requests from all over the country. If you feel your mother’s evaluation was not fair, we encourage you to discuss it with a representative so you can have a clear understanding of their definition of financial qualification. In the meantime, there are some other options to consider that may help fund this need such as: The Lion’s Club, places of worship, and the Sertoma Club. Also, the American Hearing Benefits program provides discounts on hearing aids: www.americanhearingbenefits.com Sincerely, Starkey

Response from Starkey Hearing AidsFeb 26, 2020

Hi George, Thank you for sharing your 2 cents about the experience you are having with your Starkey Hearing Aids! Sincerely, Starkey

Response from Starkey Hearing AidsFeb 26, 2020

Dear Mr. Kleisinger, Thank you for sharing this information with us. Could you please let us know what parts you need for your Starkey hearing aids? Discontinuing a product years after introduction can happen. However, we do our best to continue to provide support. We are happy to investigate some options to make sure your devices are fully functional. Sincerely, Starkey