Starkey Hearing AidsReviews of starkey.com

I have some of these starkey hearing aids and they were ok at the begining.. but the issue i have is after a year of me having them for no reason the battery was draining significantly faster than it should. I would put them in at 5 am and then at 10/11 am the battery is already drained. So my audiologist told me that they want to send them out to get looked at.. so we had them sent out.. she told me that I would have them back the following week. So I called them over a week later asking about them and where they were at and it turns out that the place they sent the hearing aids to lost them. Thank heavens they were under warranty because I wouldn't be able to afford them.. so im very frustrated that they would do that.. rant unprofessional

This is my second set of Starkey hearing aids. They have improved my life over and over again. The new technology is generally very good but with some issues, like one hearing aid not connecting to bluetooth and having to restart the phone to get both working again. The settings for different environments don't actually help that much and I end up leaving them on normal about 98% of the time. But, the rechargeable feature is fantastic as my original set had replaceable batteries. Even with these minor issues, I wouldn't switch and have recommended them to two friends who are now also Starkey customers.

I'm a bit conflicted. I LOVE MY NEW HEARING AIDS! That said, I must tell you that I was distressed to notice that my right Livio AI 2000 mric 312 lost the mic. cover and I could not find it. Two days later the left aid mic cover fell off in the black storage box. I brought it to my provider who has sent them off to you at the beginning of this last week. I was also sorry to hear that Starkey will not send me a new pair unless I first returned the then present ones first (or paid a $50.00 charge). That's not the way to keep your customers happy!!! At the opening of this complaint I said I love my new hearing aids and did not want to return them without getting a new pair from you first. So, my provider has returned them to be REPLACED with a new pair with new serial numbers and in a new box with new instruction booklets and new SN # on the outside of the new box. Please show me you have great customer service and send new aids to my provider for me asap. Frank Vexler

I have the Starkey Halos. The blue tooth feature is beyond frustrating. I have to be on the phone a lot for my job and the hearing aids constantly disconnect from one ear or the other, causing me to (many times EVERY day) reconnect manually or "forget this device" and re-pair them. Oftentimes, even when they are connected, there is crackling and distortion so that I can't understand what is being said. I have taken them back to the audiologist, but they can't determine the problem either.

The model I bought is a starkey livio 1000a. The phone model is Redmi K30 Pro. The Bluetooth function does not work properly.

Update: please read original review in paragraph below. The second right hearing aid completely stopped working after 6 weeks; I then received a third hearing aid! To date, I’ve now had it for 3.5 months with no more problems...but it is disturbing to have needed 2 replacements in less than five months. I recently purchased a second pair of Starkey hearing aids. I love the new Bluetooth streaming technology! Unfortunately, the right one had to be replaced after 3 months and appears to not keep a charge well. I’m not satisfied with the response I’ve received when expressing the related concern.

I purchased my Livio 2's last October. For the most part they've worked well. Unfortunately, as they are over the ear I have a lot of problems with moisture. Either shorting out the battery, or the microphone when I sweat.

I’d love to leave a positive review, but it’s not possible at all. I’ve been an avid Starkey user almost my whole life!! This was my go to brand and I refused anything else. My young parents would save to get me the best hearing aids they possibly could. So blessed to have Starkey. Now I’m a Momma, farm wife, business owner and domestic Goddess. The products have DRASTICALLY declined. Starkey claims to improve our quality of life and relationships...well they could, they don’t. The products have gone downhill. They’re not updating their technical portion of the aids and providing the value that they should. Why don’t you work on this? Why is my aid being sent in so much more often for repairs than before? Why do they not withstand normal day to day wear? Why are the prices going up, but the quality definitely is not? Just some basic questions. I always have more than one aid at a time, I definitely spend the money but would like to see it as a viable investment in my health. It is not at this moment. I’m seriously considering shopping elsewhere. To those reading this; think twice before you purchase, the reviews, hype and products are not as valuable as they should be. Once the most loyal customer you’ve ever had.