Jan N.
£3000 livio in ear aids complete waste of money!
£3000 livio in ear aids; complete waste of money! While the left aid worked perfectly the right malfunctioned within six weeks and was repaired under warranty When the aid was returned the shell and mould were no longer a snug fit with the two elements falling apart. The aid was sent to the lab for another warranty repair. When it was returned the mould and shell split as the aid was removed from the ear resulting in the mould section falling onto a laminate floor where it broke in two. Scrivens inform us that Starkey take no responsibility for the repair and want us to pay £300 for a new mould. A complete rip off as the problem originates from the first faulty repair which caused the shell and mould to keep falling apart. Buyer beware!




