Donald S.
easy to use for someone 90 yrs old
easy to use for someone 90myrs old
Response from Starkey Hearing AidsJan 17, 2022
Thank you for taking the time to share your feedback. We hope that the hearing aids are making a difference!

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.
Starkey Hearing Aids (starkey.com) has 1,011 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Donald S.
easy to use for someone 90myrs old
Response from Starkey Hearing AidsJan 17, 2022
Thank you for taking the time to share your feedback. We hope that the hearing aids are making a difference!
ewonosx
Have had starkey hearing aids for just on 6 months absolutely rubbish Feedback unbearable New cones supplied had to attend hospital to have removed Left hearing constant static and variable volume RH won’t connect to Bluetooth Batteries only last 2-3 days with out using Bluetooth Cones causing irritation in ears requiring medical treatment Have requested replacement ABSOLUTELY rubbish
Response from Starkey Hearing AidsJan 17, 2022
Your hearing aids help keep you connected with your world. We understand wanting to get things straightened out as quickly as possible. It sounds like your hearing aids may need additional adjustments, or possibly repair. Working with your hearing professional is a great way to troubleshoot the root cause of the problem and determine what next steps are available. If you have any questions or concerns, please don't hesitate to connect with our Starkey Australia team. You can do so by calling 1 800 024 985 or by using this online contact form: https://www.starkey.com.au/contact-starkey-hearing/contact-us.
Charlie
Ordered a pair of Starkey Hearing Aids through Yes Hearing. They have not arrived from yet, because Starkey shipped them to the Yes Office and not the Fitter. Then Yes Hearing reshipped them to their Center in Indiana? Both of these Companies are still operating in the last Century. Although Starkey sells State Of The Art Hearing Aids, their Logistics are archaic. According to Yes Hearing they do not provide any tracking information on Orders when shipped. Even eBay requires Mom & Pop shops to send tracking #s. As someone with years of Logistical Experience. This is the only Manufacturer I have ever heard of that cannot add an e-mail to the Receiver Profile that notifies the Receiver & send a tracking# You only have to enter the Email Once and the shipping Company does the rest???????????? This started the mess I am in right now. Yes then shipped my Hearing Aids to their Center in Indiana. They have no idea how this happened? The fact of the matter is that it all goes back to Starkey who initially shipped to the wrong address. This is a HealthCare Company? If you need a Hearing Aid stay clear of this Company! They have poor Logistic and do not communicate with Vendors. With this lack of attention to detail and poor Logistical Operations, you could find your Hearing Aids could be shipped to China and your Provider would have no Clue. Until they enter the current Century with Logistics and Communication I would stay clear of any Starkey Product, unless you want to deal with a lot of frustration. After reading other Posts on Trust Pilot dealing with poor construction, service and performance, I will probably be shopping for replacements before my return period is up. 3.5* is not a great rating!
Response from Starkey Hearing AidsJan 17, 2022
Thank you for taking the time to share this. We do offer an online portal that your hearing professional can access to get updates on orders, in addition to support line. We apologize for any confusion or unexpected delays that might have occurred. If you need any support from Starkey in this matter, please connect with our Customer Service team at (800) 328-8602.
Mara H.
I will never not want a Starkey Hearing Aid! I have been wearing hearing aids about six years, was excited to be a part of hearing research with Starkey and eventually able to have their latest hearing aids. From their first point of contact to their appointments they have been caring, considerate, helpful, and have communicated 100 percent of the way. My favorite part was when two of their associates showed me their hearing aids as we were talking and made me aware of how much they love their company and product! Thank you Starkey for making my life easier, and for making me a customer for life.
Response from Starkey Hearing AidsJan 17, 2022
We appreciate that you took the time to share your kind words with us. We're so happy that you've had great experiences and that the hearing aids are making a difference in your life.
Elaine L.
Customer service has been excellent.
Response from Starkey Hearing AidsJan 17, 2022
Thanks for sharing your feedback!
Ian B.
Very pleased with these functioning of these BHE summit1160 aids , but sadly with severe arthritis in both hands have to use a remote control (model 100 - UK model) , after 6 months have experienced complete loss while on a walk of the 1st remote control due to the poor design on the bottom attachment for the lanyard. 2nd purchased remote ; the pin connecting to the lanyard fell out as bottom hole of the remote control had also worn away, had to drill 2 additional small holes in bottom of remote to connect 2 lanyards as a safeguard from losing yet another remote , have now ordered a third remote , I am hoping that this replacement remote may now have been strengenthed/improved @ the bottom for the lanyard attachment ?, I have now made a small PVC pouch for the remote control with a seperate lanyard to avoid any further losses. Very pleased with these aids, ( I have been wearing aids for over 50 years and these have been the best I have ever had. ) suggest makers supply a pouch similar to the one I made.
rosemary sparshatt W.
has anyone had a problem with the small piece of plastic not staying in the ear. Mine keep popping out and it looks as if I have a long straight hair growing out of each ear. At this price I am surprised that the plastic isnt soft enough to mould to the ear. Your comments please
Andy
£2.5k for utter junk, been back for repair more times then they should for the price. Really not fit for pupose, such poor quality for the price.