Joseph
Excellent service
Jeff and Joe did an excellent install of the stair lift and provided a good orientation to using it. As well, Jamie the rep who came to measure and give us all the information about a Stannah stair lift was very thorough.

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Joseph
Jeff and Joe did an excellent install of the stair lift and provided a good orientation to using it. As well, Jamie the rep who came to measure and give us all the information about a Stannah stair lift was very thorough.
Louis
Installed stairlifts on schedule, made a quality of life change.
Heidi
From the salesperson to the installer the process was wonderful. Thank you
Jack F.
Our purchase in April of the stair lift has wholly recharged my wife's ability to move around the house, which had a steep staircase. The two of us are extremely happy, now in our 80s with the need to go up and down the stairs each day multiple times. And then for the second portion of this review, the unit stopped working, but phone help was superb and got it running quickly Also they sent Eddy, a service person from Fairfield, CA, who was extremely informative, and taught us how best to maintain the unit. He was very helpful, a sweetheart, and generous with his time and expertise.
Ray
Top notch product and excellent installation.
Customer
Purchase was easy and installation was quick and clean. The installer was very informative about how to use the stairlift. Operation is smooth and pretty quiet. All in all, I am glad I chose Stannah over some other stair lift companies.
david M.
You didn't show up. rescheduled to this Friday
Response from Stannah Stairlifts USAMay 28, 2025
Hello David, We sincerely apologize for the inconvenience caused by the rescheduling of your stairlift installation. Unfortunately, the technician originally scheduled to complete the work fell ill, and we needed to make adjustments accordingly. After reviewing our records, we can confirm that our Service Team contacted you early that morning—prior to our office opening—to inform you of the situation. At that time, we offered a Wednesday appointment, which you declined, and you agreed to reschedule for Friday. We understand how frustrating this situation may have felt, but please be assured this was not a case of us simply "not showing up." We made every effort to reach out and offer an alternative as soon as possible. Thank you for your understanding and patience. If you have any further questions or concerns, please don’t hesitate to reach out. We look forward to installing your Stannah Stairlift! Sincerely, The Stannah Team
Ward
Good quote. Very quick installation and installed well.