Rob
Good instalation and polite crew.
Good instalation and polite crew.

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Rob
Good instalation and polite crew.
Diane
Dangerous! While at the top of the stairs, the controls are on the farthest arm of the chair. Leaning over the chair, to reach the controls, always makes me feel as if I'm going to fall down the stairs. Plus, several times, while at the top of the stairs, I accidentally pressed the footrest button. Thereafter, my foot slipped down the stairs. Plus, with the the loss of electricity, it is extremely difficult to reach behind the chair to shut it off and stop the beeping. Safety is very questionable -
Response from Stannah Stairlifts USAMay 27, 2026
Hello Diane, Thank you for bringing this to our attention. Safety is always our #1 priority, and we take concerns like this very seriously. We have requested your contact information so our team can reach out directly and arrange for a technician to visit to make any necessary adjustments for your safety and comfort. If you could please provide your information through the review site or call our Service Department at 1-888-680-4073, our team has been made aware and are ready to assist you. Sincerely, The Stannah Team
Otto and R.
We are happy with the service the Stairlift is providing us. Jeff was very prompt and and professional and he answered all our questions. Thank you for the good service to him and also to Jamie in your sales department.
customer
Good sales rep, great install techs.
Price $.
Related question- check for payment we gave to installer has not been cashed yet?
Donald B.
We should’ve done it much sooner . Greg was a Gentleman and very helpful. Very pleased with Stairlifts.
Sharon
Excellent product and great service.
Joyce T.
It was great from start to finish, salesman Kevin was very thorough and pleasant, installation with Carl was seamless and efficient.