SSD NodesReviews of ssdnodes.com

Poor service & server performance, resources.Took a years service and it has been a real pain since onboarding. Servers stop working, service ticket reply get 48 hrs to respond and take action. No live chat/call support. No server maintainance ,monitoring ..poor uptime

I used to host several domains at IONOS and was considering purchasing a VPS plan so I can have more control over my websites and installed packages. After spending several days searching the internet for a decent plan that wasn't too expensive, I could not believe the offer I found from SSD Nodes. It looked too good to be true, but as it turned out and after reading reviews from happy customers, it is real and they delivered on their promise. I now have my own VPS with 8 vCPUs, 32GB of RAM and 480GB SSD at an incredibly low price that no other VPS provider could beat. While I was setting up my server with what I want, I ran into a situation that I wasn't able to figure out on my own. I submitted a support ticket and was really surprised to see their quick response and how much detail they provided to ensure I got what I needed and understood their process. Get this. Not only did I receive excellent customer service, but a day later I received an email from the CEO and founder himself (Matt) inquiring about my experience to make sure I was happy. I would highly recommend SSD Nodes to anyone looking to get the most bang for their buck and great customer service.

It is truly an honor to have a partnership with SSD Nodes. I have been working closely with SSD Nodes since we started working together back on Jun/25/2019. I can say that it has always been an absolute pleasure working with SSD Nodes management and their teams. We do not have a customer/vendor relationship as is commonplace in today's business world, we have created a "partnership" over the years and work closely together regarding "our" goals and objectives. They are conscientious, integrity-driven, quick to respond, and easy to work with at all times! I am looking forward to another 4 years, 7 months, 6 days, and more as we continue to grow together.

I'm delighted to review SSDNodes. I've been using them for my small business for about four years now and wouldn't consider any other provider. The pricing is fantastic. The support is excellent. A bit more: The compute is great - I've only had two performance problems in my entire time with them and they were able to migrate me to a less utilized server quickly. Storage is up to par - read/writes can be considered 'mainstream,' it doesn't scream but it's by no means slow. Networking is outstanding - they are well peered and I've never had any troubles with quota. I REALLY like saving dollars by using IPv6 only. Fantastic option. Easy enough to throw an overlay network on top of it and keep on. Overall, an excellent value, great support, and good people to work with!

ssdnodes seemed reputable so I signed up for a several-year engagement. After having a rough start and their service not fitting my needs, I decided to cancel. At that point they gave me a credit on an account that I won't be using. They refuse to give me a refund saying that I'm past the 14 day trial and then trying to explain their profitability calculations as an excuse for not refunding money they're keeping while not providing a service that I'm using. In my book that's called stealing and I'd had for anyone that I care about to have this same experience. Do not use them. Stay away.

I purchased a 14 day trial. After I purchased it but before the 14 days were up SSD Nodes came out with a better deal than the one I purchased. When I requested the better deal, they gave it to me, no questions asked. The process to get the better deal was easy and hassle free.

When my journey started with hosting I really had no idea where to start looking. I came across SSDNodes after some research but was really surprised and skeptical with the price difference between them and the one I found in the European market. Now I can tell you after few months of trying them out, I am satisfied with the speed of services and the technical team responsiveness. Oh and I really like the new website, it looks fresh and up-to-date.

UPDATE: SSDNodes made everything right! OLD REVIEW: ****************** I have had a horrible experience with SSDNodes and I don't even know why! I have been looking for two VPS servers so I can set up a reverse proxy on one and containers on the other. I am already have a VPS host, but that host doesn't have machines of the size that I want. I went searching and came across SSDNodes. They ran a fantastic Black Friday promotion and I decided to sign up for two 48GB servers. It was a nightmare! I use a VPN when I'm on the Internet and I had my VPN active when I went to their site. I created an account and tried to purchase two 48GB servers. I configured the machines with the options I wanted and then went to the checkout page. I entered my credit card information. You have to confirm payment before checking out. I entered the info, hit confirm payment and received a message telling me my order was being flagged for fraud by MaxMind & I would have to submit a ticket to get help. I took a screenshot & submitted a ticket. Then I did some research on this error message & discovered that MaxMind uses geolocation of the IP and the billing address to determine fraud, among other methods. I also discovered they have issues with VPNs. I turned the VPN off and tried to place an order again. Same outcome. Each time, the service hit my credit card and I could see the pending charge, but then they promptly cancelled the transaction. I signed up for the service they use that processes the credit cards for them. It is similar to PayPal and it is called Line Pay. That service verified me and got me set up and then I tried the SSDNodes order again, this time using Line. Even though Line had verified me and processed the payment, again my order was flagged as fraud and promptly cancelled. I reached out via the ticket to see if I could get someone to help me, but there had still been no response. I wasn't home when I was doing this, so I contacted my credit card company & added the address where I was staying to the card. Then I tried again using that card, which now matched the IP geolocation. Same outcome. By this time, someone had reached back out to me and told me they would forward my request to the billing department. A while later, Arun reached out to me and told me to try again with my VPN turned off. He also closed the ticket! I used another credit card where I had also added the current address and got the same result. I opened another ticket and told them I needed help and asked if I could call them or if they could allow me to add money to their system and they then take that money to pay for the servers, even though my credit cards worked fine and had plenty of money on them. Crickets! Then I got a response and was told they would forward my request to billing again! At this point, I had tried to order a total of about 6 times, but I was frustrated because I had tried every method I could to purchase and received absolutely no support to complete the purchase. Finally, 2 days after this ordeal started, Arun sends me another message and says he can't approve my order because of how many errors I had generated in the system! I was absolutely flabbergasted by this because the only reason I generated multiple errors is because I tried to order multiple times and could not do so! It wasn't a money issue and I'm certainly not an individual who has ever had any issues with fraud! I received no support! They didn't ask for ID to verify I was me or that my ID matched my credit cards, which it does. They just ignored me. I have the emails & the screenshots to prove this. I reached back out to Arun through their ticket system to ask why he couldn't approve the order given the fact that the only reason there are multiple errors is because I tried to submit the order multiple times. I got no response at all. I've never seen an actual business operate like this! Here I am, willing to spend hundreds of dollars per server and I'm being treated like some sort of unworthy individual! I took this as a sign and I'm going with another hosting company. I'm mad at myself for wasting my own time trying over and over again to give them my money! As soon as I encountered the first issue and their response was lackluster, I should have just stopped and moved on. The server price was really amazing, but if this is how their customer support operates, I couldn't imagine them being responsive if I had a server problem and needed them. Oh well. I'm taking my money elsewhere and I would encourage everyone to avoid this company at all costs. Their prices might look amazing, but it isn't worth it if you can't get help when you need it! With my other hosting company, I had two major problems, so problems can occur even when you're doing nothing wrong. You need a company with reliable customer support. SSDNodes is not that.