SSD NodesReviews of ssdnodes.com

The price and service is good. But customer support very slow. I got suspended server because of an abuse case. And i missed that email. So they take my server down and no response to the ticket at all

Poor service & server performance, resources.Took a years service and it has been a real pain since onboarding. Servers stop working, service ticket reply get 48 hrs to respond and take action. No live chat/call support. No server maintainance ,monitoring ..poor uptime

I've had several VPSes with ssdnodes, and have been pretty happy with them... until they unceremoniously blocked all routes to my biggest server during a transfer of my entire photo library. When I exhausted a few hours trying to figure out what was going on, I finally contacted a chatbot at ssdnodes who said simply, "we're seeing a lot of traffic on your node." No apology, no explanation, not even an admission that they were deliberately blocking the ONE time I've actually even USED any of my VPSes for any real work. Infuriating is an understatement. The LEAST they could have done is send me a message asking if it was legitimate use before just shutting off the spigot completely and without warning or even explanation. Now I'm starting to wonder if "transfer" means TOTAL for the entire plan, not per month! :-o

This is my second time in this month were servers are down and they just said sorry for the inconvenient, very frustrating, there is no phone support. How come they keep having DNS problems over and over very but very disappointing service ;(

I have been an SSD Nodes customer for over a year now and found that the performance level of their VPS's are bellow average. The first thing to note is that the VPS user interface is very restrictive - in that customers cannot simply spin-up a VPS at their own leisure, such as with providers like, Amazon, Digital Ocean or Vultr The second thing to note in the aspect of user control panel, is that some of the used control features require that a service ticket be created in order to change or setup properly - which is time both consuming and and creating undue delays in productivity. On the aspect of performance, this is where SSD Node pales in comparison to the competition - to which I'd add, the website makes use of various competitive performance metrics in order to promote their own services, and of which the CPU and memory are terribly misleading - in fact, I would go as far as to say, that the claims made on their site with respect to competitive comparisons on the CPU and memory side, are completely false. In continuing, it has been my observation that the CPU and memory aspects of the SSD Nodes VPS's are very misleading, in that the CPU slices are highly oversold or overloaded, and where the memory allocations are completely misleading, in that it cannot be used for caching - as the architecture used to share memory between VPS's will not retain cached data. Thus rendering all hope of added memory useless in terms of performance enhancements. Having said all that, it has been my observation that SSD Nodes VPS's are often as slow, if not slower than many shared web hosting services - and that there are no advantages between SSD Nodes VPS over any other low-end VPS provider - and in spite of the inflated claims of resources being made. - hope this helps

Performance/price wise I haven't had an issue, but as I am only human I let my unused server lapse and was billed for another year of service, which I didn't need. The very same day I was charged I sent them an email explaining my situation, yet was promptly denied a refund. No room for human error here folks make sure you read the ToS and adhere to it to the letter.