SpyfocusReviews of spyfocus.com

30 emails on these ****** people still refuse to refund my purchase, despite being in receipt of the returned goods. I have been offered 15 percent discount, 25 percent, 50 percent and 75 percent several times. It took 6 emails and several threats to get the return address from them. As soon as your initial purchase is taken you are sent an email offering you to purchase 4 cameras at the price of 1. Tomorrow, Monday i am logging a case of theft and obstruction against these people.

I ordered 2 cameras and 2 SD cards in April 2025 it is July 31, 2025. I received the SD cards and never received the cameras. Now I’m stuck with two SD cards I have no use for. I have called the company four times and emailed them multiple times trying to get a refund or get the cameras shipped to me. They consistently have an excuse that since the cameras have already been shipped, they cannot give me a refund or ship new ones and there’s nothing they can do. Do not order cameras from this company. They outsource their customer service people who answer the phones, these people don’t even work for the company. I would not even give it one star.

Ordered camera on 8th July never arrived despite 3 emails to customer support no answers no help Delivery was said to be from local store in 3 to 6 days tracking showed ot was in China with delivery number stayed that way till 31 July when I requested snd received a t refund through good 0ld PAYPAL that is why I use PAYPAL in case of Shonky companies like woodmans

Terrible, terrible, terrible. They don’t work at all and are a complete waste of money. They suck you in with a consumer review that they have obviously set up themselves.

Finger weg von diesem Unternehmen. Sind absolute Betrüger, die sich auf Kosten anderer bereichern wollen. Die in der Beschreibung angegebenen Daten sind erlogen. Wir kommunizieren laufend hin und her wegen der Rückgabe der nicht funktionierenden Kamera. Schluss: ich schalte jetzt die Polizei ein. Erst bieten sie 25 % Erstattung an und man könnte die Ware behalten, soeben bekam ich die Info, dass sie 50 % erstatten. Daran ist doch schon der Betrug zu erkennen.

Absolute scam company. There cameras are not AP approved and are useless. Their customer services are a joke when trying to get a refund. They offering you 20% then 50% and tell you that you can keep the goods if you accept it. WHY would anyone want to keep these goods that are not fit for purpose. Save yourself a lot of heartache and money and don’t buy from this SCAM COMPANY

This company is a rip off! Do not order from here, the cameras don’t work, they won’t give you an address to return them. I eventually got a 75% refund which is disgusting, l had to email several times a day with them offering 25% then 50% so just a accepted 75% as it was stressful arguing with them. Would give zero stars if l could it’s a total scam.

Got sucked in by the Insta promos, big mistake. The products are useless and require additional purchases of an SD card and the downloading of an app that looks like it is based in China and asks for all sorts of personal info. Just could not get it to work. Wish I'd read the reviews! Asked for a refund 26 BOT emails later it finally arrived. They tried to fob me off with 50% and keep the products, 75% and keep the products and even 90% but I stuck to my guns, threatened legal rights and action and finally got my refund today. Avoid at all costs.