Sprouts Farmers MarketReviews of sprouts.com

I Was Poorly Treated; Humiliated; Defamed And Unjustly Handled. I Reached Out To Corporate As The Final "Chain Of Command"; And, Based Upon Mr. Jack Sinclair's Rude Customer Service And Lack Of Professionalism, It's No Wonder Why Some Of Those Whom I'd Encountered During The Complaint Process "Below His Pay Level" Behave The Same Way. Litigation Follows If I Am Unable To Resolve This Matter With The Few Governmental Agencies That I've Contacted, Who Govern Commercial Services That Are Essential For Consumer Use. -0/5 Stars Is The Rating (This Experience Occurred On 6/17/2024; Trustpilot's *App Is Defaulting To Another Date. "Smart" Devices 🤨 Are Jokey.)

5 of my items were refunded and 2 replacements. Then I waited 20 minutes at curbside for my order and I had to call the number twice throughout waiting.My order came out when I was walking through the doors to go in. I wish I was making this up. This is my first time shopping here and I will not be returning.

When Kroger raised their prices so high that I could shop at Sprouts and sped the same amount - I did...that is until I learned that hey give 100% of their political contributions to Republicans. It will be Natural Grocers (don't give any to the GOP) going forward. I will not spend my hard earned money at a place actively working to have my rights as a women taken away. I hope you will consider the same

Their cashier is so rude. Can't they get nice cashiers? She looked angry. Couldn't wait to get out. First time and not returning again. Must be a reflection of the managers. I wonder what the managers are like. Can't imagine. Treat people the way you want to be treated. Who is perfect?

poor quality, high prices, very limited selection in a 'large empty' store

New Sprouts Farmers Market just opened in GA. It is actually just another grocery store with greatly overpriced goods. THE FRESH PRODUCE SECTION WAS DISMAL-small space, very limited selection of ordinary items and some were not presented properly, e.g., asparagus bundles piled on their sides and drying out rapidly. Some items almost reasonably priced but better quality avocados are cheaper at Publix ($2 vs $1.25). Quality canned beans are cheaper everywhere. ETC., etc… If I desperately need some item that I cannot find in less expensive stores, first I’ll look at Amazon to compare prices! You too might be surprised!

I used to shop at various sprouts in Austin and then Atlanta. Yesterday, there were live bugs in my rice cakes. I contacted the manufacturer and Sprouts.... and I want to let everyone else know as well. If you have a problem, they can't fix it if you don't complain. About 2 yrs ago, I started getting spoiled meat when I got home and opened the package. One time, ok (though I've never had that in 40 years of shopping for groceries). 3 times? No. Spoiled yogurt and cheese with mold on the side away from the packaging. I buy my produce elsewhere because it's very expensive here. I don't know what's going on, but this was the final straw.

SYSTEMIC INCOMPETENCE AND APATHY throughout the entire company. Their website is setup to commit consumer fraud, hold peoples' money, waste time and resources, and fraudulently advertises themselves as "Sprouts" when it's actually Instacart who is falsely stating that Sprouts can get a product and take your money for it. ALL of the employess, including "management" and "customer service" are rude and ignorant. Point of Sale systems have been in place since the 1980's, and Sprouts doesn't even have a POS system. A consumer places an order on the Sprouts site, but it's actually Instacart. There is no indication of Instacart on the Sprouts site, in the emails confirming the order, or showing up in your bank account. It's ALL Sprouts. The consumer sets up a date for pick up of the item that they will never get. Come the date of pickup, Sprout's email and order status still indicates that the order has been placed, it's being fulfilled, and it's good to go. Call Sprouts to see if the order is there, and you get a big run around. They run their employees around to see if the order is there only to tell you it's not. In the mean time, Sprouts is holding your money in a Pending status at your bank and only Instacart can release it. From the store management level to corporate customer service, these people are in a massive state of denial about what they are doing. Placing an order through Sprouts or Instacart is like dealing with the Land of Misfit Toys...they are all living in an abyss and could give a rip whether orders get fulfilled so long as they get their paychecks to make sure their rent gets paid.