Sprouts Farmers MarketReviews of sprouts.com

No customer service. You need help? Tough. You're on your own because they can't be bothered. We were going to swap stores and use them instead, but they clearly don't want new customers.

On Saturday, July 27, 2025 I went to Sprouts Farmers Market for the first and last time. Their prices are way too high. A gallon of expired milk was $5.19 about $2.00 more than I pay for fresh milk. Fruits and vegetables were about a $1.00 to $2.00 a pound more than I pay at other supermarkets. Meat was way overpriced too.

GO some where else.........

Ordered sweet potato slips in January. End of March found out my Father was losing his property and therefore the garden and places we planned on planting. Now we're living in an apartment with no access to plant anything. I reached out half a dozen times starting in the first week of April to cancel order. Never heard anything back until I got a shipment notification. Now not only am I out money we desperately need but the plants will go to waste. Awful customer service will never order from or recommend again.

Horrible …. In Oklahoma on MacArthur Blvd. Placed an order at 11:00 AM. Initial pick up was 3:15 PM. Wasn’t ready by 5:55 PM even after calling the store and confirming it would be ready before they close. At 6:00 PM, I get a text stating it was ready for pick up. Curbside never came. I walked in. They proceeded to tell me there was no order on file even though I pick up weekly. Manager came, found it on the wrong name on the bags. Tori, an insta shopper in there was RUDE. 3 hour delayed hour which I was okay with but horrible customer service and trying to find my groceries was a disaster. The manager said it must have been IT that caused the problem. This is real life.

Bought a manager's special lamb chop which looked fine. It was completely rotten. Basically fit only for vultures not humans. It never should have been available for purchase. Manager said we could not get credit or money back since it was a manager's special. That was very disappointing as this was so bad it was a danger to human health.

I usually love shopping here , but today I went in and the whole place smelled like cheap perfume. I’m assuming it’s something new they’re using to clean the place , but strong fragrances make me sick, and this smells strong.

If looking to apply to work at the West Melbourne location on Palm Bay Road, FEMALES beware. One of the managers named Alex is a complete jerk. He uses his position and his overbearing testosterone and male ego to intimidate female employees, sometimes even in front of other employees. He completely disregards your legitimate concerns/complaints. Also...beware of another manager Megan. She is like Alex, minus the male ego/testosterone. Won't listen to anything legitimate you may have to say, and instead just disregards your words and just spews corporate babble. The other person to beware of is Lilo. She is completely unqualified to be in the position she is in, like Megan and Alex. Lilo is far too immature to hold the position she does, and will run to Megan like a child runs to a parent to try to get a sibling in trouble, if you just ask simple questions regarding your job. All 3 of these people will not give you the proper training you need as a new employee, and would rather just coast along in the own personal worldly existence. They simply either do not have the desire and/or the ability. It could be both. Basically, if you "rock the boat", you can expect to be targeted by any of these people. There is a little clique in this building amongst its employees, and sadly it shows only to those who work there, but not to the customers.