Sprouts Farmers MarketReviews of sprouts.com

I haven't been to sprouts in a while because of the way they treated people during COVID. (Yeah It's been a few years). I happen to be in the area while I was shopping and stopped by... Prices are high The store was empty and I have not seen somebody triple masked and wearing plexiglass on their face in years like I did with the checkout girl. Then I go up the road to Trader Joe's and it's packed. Sprouts is doing something very wrong and honestly they deserve to go out of business which is inevitably in their future. On the bright side, they didn't call the police on me for refusing to put on the muzzle (this time). Thanks Sprouts! And keep trusting that science! Lol

Placed a pickup from store order. Received rotten items and replacements that i did not approve and were not even close to what I ordered. Was told that I had to keep these wrong and rotten items and go through the app to get refunded. Wouldn't even let me swap them out. Have to wait 5 to 10 business days to get my refund. Nice one. Will never shop there again

Terrible exp[eriences with their use of Instacart for delivery. They use delivery people who c ommunicate both written and verbal ONLY IN SPANISH. Not the person's failing but it is Instacart repeatedly screwing up delivery because they don't succeed in delivering because they can't read instructions or communicate with the purchaser. Sprouts needs to find another method and dump Instacart.

0- Stars Deli Department (Longview,TX) I would strongly advise customers to avoid Sprouts Farmers Market’s deli and “grab n go” section. It is not a safe or sanitary choice. The deli production process is deeply concerning. Food regularly sits out for hours during production before it is ever moved to refrigeration. After sitting at unsafe temperatures, these items are then placed directly onto the shelves for customers to “grab n go” as if they were freshly and safely prepared. Expiration dates are also misleading and improperly labeled. Products such as soups, sauces, ready-to-cook meals (including Kevin’s meals), pizzas, Panera Bread items, quiches, and egg bites are given dates that do not reflect how long they were already sitting out prior to refrigeration. Customers are not being given accurate information about freshness or food safety. The grab n go shelves themselves are not cleaned or properly maintained. In fact, many of these shelves have not been thoroughly cleaned since the store opened. This alone should be alarming. Items such as sandwiches, wraps, salads, full meals, parfaits, snack boxes, and even rotisserie chickens are all extremely questionable choices for your health. As someone who worked behind the scenes, I would never purchase or consume these products. The deli department does not follow Sprouts’ own health and production regulations, despite what the company advertises. Customers are led to believe they’re buying fresh, healthy food, when in reality, basic food safety standards are ignored. If you care about your health, skip the deli entirely.

I recently shopped in the store at Tatum and Cactus Rd. I self checked out. I was charged 5 (five) times for my apple purchase. I complained. A cashier fixed it and did not apologize. Few days later I shopped with my sister and bought for over $200.00 of groceries. The day after, after reviewing the receipt, we found out 2 items had been doubled charged for a total of almost $80.00!!!. We went back to the store and asked to talk to a manager. An employee named Justin refused to comply and said "were you overcharged?". He seemed to be familiar with clients' complaints about overcharging. He directed us to a cashier who did not ask any question but said "what do you need to be refunded?" Besides having outrageously high prices for many items, they apparently commonly overcharge.

will try to share the screenshot here to support what I am saying . Just got back from this store. Went there to get a Turkey for Thanksgiving after getting a text from this organization that I would get 5$ off once my meat purchases were above 25 $ . Choose my Turkey and got to the register when the dral didn't ring up I called the supervisor. At first a very haughty blonde woman approached and called over Eric. I showed him the text and he goes the company never text any specials . He then said I couldn't get the 5$ off . I returned the Turkey Eric didn't even have the decency to take the Turkey back to the refrigerator . I had to do that myself as I would not like that the customer buying that Turkey to get a bad Turkey. So I didn't leave on the self checkout counter. This phone number that I receive text messages from I sent a Y to authorize getting text from them in 2022. I would say that they are a scam after this . They even have fresh herbs on the supermarket floor going bad . Have a happy Thanksgiving Eric and haughty blonde woman This happened at their Dania Beach Florida location.

Do NOT shop Sprouts!! It's not enough that you buy all their overpriced food, they have to charge you again for a bag to put it in to take it home. DONE! I told the cashier we don't need a bag we can carry it, but my autistic son started putting a couple of things in a bag before I could stop him, so she charged a bag fee anyway. Of course you did. Never again, Sprouts. Trader Joe's kindly gives me a bag, and their prices are better.

Where's my order