I will NEVER shop at sprouts again!! I walked in with a face covering. although I have asthma and have had an asthma attack and find it hard to breathe. I quickly ran in for 3 thing and was quickly at the check out. (I usually use self check if there is one) I had already put my things on the convey when a boy who worked there brought me a mask. I let him know I have a face covering. Short story I walked out with out groceries. I was HARRASSED!
SH
Susan H.
Bad customer service
Placed order through Instacart , only ordered three items main thing I wanted was the watermelon, I ordered 6 containers, I ordered two more items, not that I wanted them, only because big ordering the watermelon, a Ciara after waiting an hour, that the watermelon is totally out? I asked to cancel the order, because the watermelon is what I really wanted, Ciara says it will take a couple minutes to cancel the order, after ten minutes, I asked if order was canceled? Ciara says I’ll have to contact support to cancel the order? I asked? What support? How do I do that? Ciara says! I’ll have to figure that out myself that she’s busy? I didn’t know who the support was suppose to be? I called Instacart’s number and there at least I talked with a kind man who told me it was canceled? Why didn’t Ciara just tell me that? She was rude, nasty and I can shop other stores, I’ll never shop at sprouts again, even though it’s one of my favorite stores because of all the organic products, Ciara needs customer service training before sprouts let’s her continue working, you know it’s hard being disabled, in a wheelchair and that I cannot drive anymore, and I’m dam tired of rude people it’s happened way too many times stores need to do more and better training before they let them work with any customers stores please listen to me
TG
Tom G.
I ordered a gift card from Sprouts over…
I ordered a gift card from Sprouts over two weeks ago and have not received it. I have been calling Customer Service for 3 days and am put on hold. I waited over an hour at one point. I have left messages to call me, filled out forms and have done all I can to talk to a human being. I spoke to the operator twice and she sent me back to Customer Service on hold. This is the worst Customer Service I have ever encountered. I will now go to my credit card company to see if I can put a stop on the payment for the gift card
RO
Roberta
Camarillo store employees so rude
Sprouts Camarillo store employees so rude! Save your time and don’t go. Not sure about the other stores but in Camarillo Vons has my business now.
CH
Charlie
Sprouts in San Antonio
Sprouts in San Antonio, TX on Bulverde & Evans. This store is awful. I’ve never been treated with such disrespect by an employee... except for this place. Any store that enforces their policies by grabbing my shoulder and belligerent delivery will never have my business. Ban this place with by not spending your money here. I wonder how many other people have been treated with odd, aggressive behaviour by Sprout’s employees. Ask me to leave or comply with politeness. You don’t grab my shoulder to spin me around. This place is useless. It is an oxymoron. Boycott by not spending your dollars here or at any Sprouts.
RR
Richard R.
Do not shop at Sprouts off Harmony
Do not shop at Sprouts off Harmony. They discriminate against people with breathing issues. I cant breath well with a mask on and was asked to leave by the manager even though I had a doctors excuse. I am tested regularly for Covid with no positive results.
CM
Christian M.
A want be Wegmans
Trash and over priced just take y’all ass to weis, shoprite, wegmans, or damn Walmart before you go to sprouts. If you are a regular Sprouts customer really why do you go there like I can get the same damn apples at a Walmart for cheaper the price and least disgusting. These guys literally have rotten food that look like my great great great grand dad laying out there. I don’t get why sprouts is so great it’s just dumb.
KB
Kimi B.
0/5 stars if I could
I wish I could give this store and it's manager 0/5 stars. I was shown the absolute worst customer service I've ever received, anywhere, hands down. I will never step foot into another Sprouts. I took my 200-300$/ week business elsewhere.