Sprouts Farmers MarketReviews of sprouts.com

I was harassed about my service animal. I have shopped at Sprouts for many years, never had a problem until tonight at 4020 S Rainbow Blvd. around 4:30/5 p.m. I was harassed by "Nick" "security" and "Sherri" a "manager" asking me if my dog had a leash. My dog is ADA trained and they did not ask the legal appropriate questions. Nick continued to stand guard treating me like a criminal demanding a leash. I called my dog trainer asking him what I should do. He told me they don't know the laws so just ignore them and walk away. As I started to walk away "Nick" smirked at me and said, "Ma'am yea I know you just called your husband". Absolutely appalled at their behavior toward me and seriously shocked at their lack of knowledge of the ADA laws!!!!

Very disappointed. This store is just about marketing and spreading a lie; it has nothing to offer, and it has nothing to do with a farmer's market. It is just mini Whole foods with fewer choices and expensive Items. Their fruits and vegetables are the same as the ones you find in any other store: Walmart and Publix..their prices are the same or high compared to any other store, and the choices are limited. If they had anything good to offer they will not need to put out so many ads, they are everywhere. This is what corporate America became: spend $millions to promote lies. I visited their store 1 time, I will never go back again.

I emailed Sprouts to inquire about a specific item, I live 35 miles away and didn’t make the drive if they didn’t carry it, they didn’t bother to respond. This involved the Rancho Cucamonga, CA store.

After watching your commercial recently, i will never be back!!! Guaranteed!!

We had shopped regularly at Sprouts on Signal Butte Rd in Mesa AZ since they opened about two years ago and always had friendly service until now ...... We bought, among other things, 6 bottles of wine which should have qualified for a 10% discount per their instore display label, which stated "10% off wine when you buy four or more". The cashier maintained that it only applied to each set of four bottles and as I had six the discount would not apply to the other 2. I pointed out that I had seen a label which offered the discount on 4 or more but was told if I bought another two I could have the discount on all bottles. I reminded her that the offer should apply to 4 or more but said ok charge me for another 2 and I will get them. I ran back to the wine shelves but initially did not see another 2 of what I had bought but knelt down on the floor and on an empty looking bottom shelf there were just 2 at the very back which I retrieved and returned to the check out where my wife was in process of paying. I showed the cashier the label but she would not even look at it. The customer behind me accused me of jumping the line and I told him I was there before him and there was a problem with the transaction. He started arguing and was very abrasive so I told him to just shut up and mind his own business. In my opinion, the store was 100% at fault for refusing to honor their advertised offer or for that matter even to investigate and discuss it. The cashier should have sent someone to the wine dept to retrieve another two bottles anyway. Cashier was very rude and assistant was just plain unhelpful. Label was totally misleading and store should have handled the issue more professionally.

The new Sprouts on 56th& Tower road: the deli meat guy gave me The worst customer service ever. I spoke with management and it appears that they are covering up for him. No one deserves to be treated like they are from mars.

Employee made error filling Instacart order. Called before arrived to ask for help cause driving 2 hours to store. Manager refused to rectify their error, which would have been easy to do. (Greensboro, NC store.) Since we vote with our dollars, I will never shop there again. Back to giving my dollars to Whole Foods even though I hate Amazon. At least their employees are competent and the managers will try to help you.

Terrible customer service at the Sprouts located at, 2530 Cumberland Blvd Smyrna, GA. The employees and manager are all lazy, one black female cashier refused to check me out through the regular checkout line, was told I had to use self-checkout. This was false. She was being lazy and clearly never heard of customer service. Asked for manager, white male his attitude and conduct matched the cashier. Go figure. I like Sprouts, but not this particular location. I do not recommend shopping here.