Sprouts Farmers MarketReviews of sprouts.com

I've shopped at sprouts for over a decade and never returned anything until recently I returned a few dragonfruit because they were mislabeled as red when they were white. They treated me condescendingly at checkout, and their email support responded once, and never again after 3 follow ups. They have zero customer loyalty.

Sprouts needs better management. I made chicken soup and found I could not eat it because smelled moldy. The organic carrots in the plastic bag were moldy and infected the soup. I have gone back and smelled the carrots several times, and they are always moldy (Atlanta Store). The the organic celery is sometimes limp. I mentioned it to the manager and they became belligerent, felt I was wrong. I no longer shop at any sprouts. They need to train managers in good communication and respect.

Sprouts recently opened in my city and I have had 4 shopping experiences through Instacart. The first 3 experiences were good. I made the 4th order on September 30, 2023, which included sea scallops. The sea scallops were slimy and rotten. The smell made me gag...the memory of the smell still makes me gag. This was not the fault of the Instacart shopper. I shopped along with her, my order was delivered to me timely and had been properly temperature controlled. All other items in the order were fine. I will no longer shop at Sprouts either in person or through Instacart nor will I provide good recommendations. Sprouts has no concerns with food safety. Instacart has provided a refund.

Sprouts vitamins are highway robbery! Even if you compare prices via Amazon, Sprouts “ON SALE” prices are insanely expensive. I even paid nearly $20 less via Amazon for the exact same “on sale” multi vitamin - WOW. 😞 In addition, shortly after Covid I inquired about the bulk product bins in Las Cruces, NM. There is no magnet to hold the lid open, so you have to hold the lid up with your forearm while holding the bag open and scooping with your free hand… Talk about a germ fest! Possible that everyone’s arm skin dander is in bulk food (?). Not to mention arm sweat inside the lid just above the bulk food: GROSS and shame on Sprouts for not being more attentive to cleanliness verses new bin expense!!! Over-all their prices are high, they have copied many companies great product in order to put their label on it, while not producing as good of a product (proudly displaying their Sprouts ORGANIC corn chips that are not GMO Free/packaged greens that don’t even make it to the expiration and the list goes on. Through all my frustration and disappointment, I will not be shopping there anymore unless I absolutely have to. Definitely not worthy of being a store for the elite or otherwise!!!

I bought beef kabobs at $8.99 per sale price! Served them to guests. OMG we could hardly chew threw them. I was mortified to say the least. AWEFUL. Don't 2nd time I tried to review. Really? I bought steak kabobs for a family get together. . . at $8.99 per lb on sale. They were so bad and so chewy that no one could finish their meal. How terrible is that. Your prices suck for what you get and the quality. I put you right in line as Walmart. At least they stand behind their products. Only one checker as well. Standing in line for 13 minutes. Wow, You've gone to hell in a hand basket. Not returning. EVER. I'm sure you won't post this. Money is far more important, right? think just because it's Sprouts that it's good. . . it sucked? Veggies and fruit was just like shopping at Walmart. Save your hard earned cash.

Two years ago Dublin store had Kals Nutritional yeast $11 ish. Your new store on S Nevada just opened. Price on same item $23 ish dollars. Told “inflation”. Went to Natural Grocers a few blocks away. Lo and behold, same brand, same product $11 ish. Saw no great bargains. PRICES HIGHER than King Soopers on bread I want Dave’s. Colorado Springs CO 80906 new store

Very unhappy with sprouts just charging a dime for a bag without telling me. I had a few items and could have walked out with them. It was only a dime but it was my dime! I didn't need a dime bag littering up my place. There are other places to shop.

The sprouts in Brandon Florida used to be a nice store to shop in not anymore, I had to have the cashier repeat herself twice because I don’t understand somebody when they don’t open their mouth and actually speak, mumbling is not my language and my hearing is perfectly fine! What the employee was trying to explain was that I needed to pay 10 cents for a bag, what the heck!! Really this company is a joke!! I had 4 items and an umbrella was I supposed to balance the items I got on my head, absolutely ridiculous!!