Spring Step ShoesThe ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Spring Step Shoes (springstepshoes.com) has 520 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingClothing & Underwear · Ruskin, Florida
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520 approved reviews, newest moderated first
Doug B.
The shoes are great just wish you wouldn’t have cancelled 1 pair.
Response from Spring Step ShoesOct 26, 2025
Hello Doug, Thank you for your 4 Star review! Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day!
Christine M H.
I am exchanging a pair of summer shoes due to a manufacturing defect but it’s been a long process. By the time I get the new ones it will be too cold outside to wear them.
Response from Spring Step ShoesOct 26, 2025
Hello Christine, Thank you for your 4 Star review! Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 We are continuously working to improve our processes. If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day!
J H.
Great selection, fast shipping
Response from Spring Step ShoesOct 26, 2025
Hello J Harper, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Debra S.
Love love love. Beautiful boots. I'm obsessed with this line of shoes
Response from Spring Step ShoesOct 26, 2025
Hello Debra, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Barb M.
I like the shoes. I think the price was steep, considering.. Six days for shipping is a bit much for the price of the shoes. I'm not real impressed. These shoes are not as comfortable as a lot of the reviews claimed. I'm really not impressed
Response from Spring Step ShoesOct 29, 2025
Hi Barbara, Thank you for sharing your feedback about your recent experience with us. We noticed your 3-star rating and sincerely apologize for not fully meeting your expectations. Your input is extremely valuable as we continue working to improve and provide the best experience for all our customers. Regarding transit times, our Free Shipping option typically has a delivery timeframe of 5–8 business days. If you need an order shipped more quickly in the future, we also offer upgraded services for faster delivery. If there’s anything more we can do to assist you, please don’t hesitate to reply to this email or reach out directly. Thank you again for your feedback, we truly appreciate it and hope to serve you even better in the future.
Pamela J B.
The shoes I bought are just like the ones on the photo, they fit a little loose so I will need to wear socks but they are tennis shoes and very pretty!
Response from Spring Step ShoesOct 27, 2025
Hi Pamela, Thank you for your 4 Star review! Your feedback is greatly appreciated, and I'm so pleased to read that you love the look of your new tennis shoes. I hope they’ll feel even more comfortable with socks and that you continue to enjoy wearing them. If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Carrie S.
Free return shipping but charges restocking fee. I guess it's a called a return fee.
Response from Spring Step ShoesOct 24, 2025
Hi Carrie, Thank you for taking the time to leave a review regarding your recent experience with us. We’re sorry for any confusion regarding our return policy. Our return process includes a restocking fee only if shoes are returned without their original shoe boxes. There is also a $7 return fee, which is deducted from your refund unless you request an exchange or select store credit. We appreciate your understanding and hope this clarifies our policy. Please don’t hesitate to reach out if you have any further questions or need assistance. Best Regards, Yve Customer Care Team
Emmalee W.
I had purchased a pair of spring step Boots a couple of years ago and just loved them! They are so comfortable and actually kept my feet warm,even hours out in the cold. So of course I purchased another pair for this ( 2026) winter 🥶
Response from Spring Step ShoesOct 24, 2025
Hi Emmalee, Thank you for your 5 Star review! Your feedback is greatly appreciated, and I'm so pleased to read that your Spring Step boots have kept your feet comfortable and warm over the years. We’re thrilled that you chose another pair for this winter! If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team