Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
Tina M.
Once I learned what I needed to do to file a claim the first time everything has gone smooth and quick. Customer service was great help too.
Response from Spot Pet InsuranceJun 17, 2024
Hi Tina, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Sherry
Customer service is awesome
Response from Spot Pet InsuranceJun 17, 2024
Hi Sherry, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Marsha
Easy website to navigate, good communication, fast processing.
Response from Spot Pet InsuranceJun 17, 2024
Hi Marsha, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Robert I.
Outstanding service and rapid processing.
Response from Spot Pet InsuranceJun 17, 2024
Hi Robert, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Ryan B.
Cheap and effective!
Response from Spot Pet InsuranceJun 17, 2024
We love hearing this, thank you for sharing, Ryan! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Craig B.
I have been pleased as a new customer. We have always had insurance on our pets, but this is the first time we have used spot. We have had several claims that have exceeded our deductible and reimbursement has been fast. Usually takes a day to approve. The app is easy to use, only takes a minute to submit a claim and in the back ground something happens to move the claim forward. I used to have to get medical records and signatures from Vets to get claims processed. Not anymore. So far Spot has exceeded my expectations. Thanks.
Response from Spot Pet InsuranceJun 17, 2024
Hi Craig, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Marley
Easy to navigate website, can even fill out claims on my phone with out it crashing, and quick processing time.
Response from Spot Pet InsuranceJun 17, 2024
We love hearing this, thank you for sharing, Marley! Wishing you and your fur family good health. ~The Spot Family🐾🐾
R M.
So far I’m happy! The only reason for 4 stars and not 5 was due to a confusing phone call. The 1st time I called with questions I was delighted to get such a helpful woman to help me out. I felt she listened and shared a lot of great info. The 2nd time the agents accent was so strong, the response was terse, almost robotic. Made me wonder if customer service was changed to another country. I hate explaining issues to someone who doesn’t understand my language very well. Especially when it deals with an expensive health concern.
Response from Spot Pet InsuranceJun 25, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾