Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
Cecilia C.
Supper easy to file claims !! Thanks goodness I purchased this insurance!! Peace of mind!!
Response from Spot Pet InsuranceAug 20, 2026
Hi there, we're so glad to hear your claim process was quick and easy! Thank you for sharing your positive experience with us.
Alyson D.
Easy to submit a claim, fast response time.
Response from Spot Pet InsuranceAug 20, 2026
Hi there, thank you for your review! We're glad we could be there to support you when it mattered most~ The Spot Family ❤️
Cathy P.
Great job with approval status
Response from Spot Pet InsuranceAug 20, 2026
🧡 We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family
Ann A.
Took over 2 weeks to get my reimbursement. This was uncharacteristic of Spot. Not sure if I’ll be keeping the policy.
Response from Spot Pet InsuranceAug 20, 2026
Hi Ann. We sincerely apologize, we strive to process all claims as quickly as we can. You can contact us at 1-800-905-1595 or email us at [email protected] for updates or questions.
Haissel M.
One of the most challenging pet insurance experiences. To top it off, they were not covering at 80%… when I called to cancel I was met with a representative that tried to tell me I was wrong with what I was being reimbursed by MetLife even though I was looking at the explanation of benefits and reading off exactly what was submitted and what I was being reimbursed (90%). He was looking at their website and saying that’s not what he was seeing. What he didn’t know is that I had a special plan with MetLife that you can only get by calling in. I would not recommend others to spot and ultimately I have told my mom and her best friend about the experience, as they followed me to spot.
Response from Spot Pet InsuranceAug 20, 2026
Hi there. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Linda
Easy application, pretty quick response.
Response from Spot Pet InsuranceAug 20, 2026
Hi Linda! Thanks for taking the time share your positive experience.
Grayson K.
I couldn't submit paperwork for my dogs claim through both the app and website. Other then that customer service was decent.
Response from Spot Pet InsuranceAug 20, 2026
Hi Grayson. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Flores
Spot truly cares about their customers and their pets!! Claims are processed super quickly, and I can have a peace of mind knowing that if anything were to happen to my cat, Spot will be there for me.
Response from Spot Pet InsuranceAug 20, 2026
We’re delighted to hear about your positive experience with our pet insurance, Flores! Thanks for choosing Spot to protect your furry family.🐾