Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

Kaitlin
Aug 14, 2026
Horrible experience
Horrible experience. Incredibly rude customer service and misleading website. They told me it was my fault that I wasn’t reimbursed because I didn’t get the “platinum” plan. Waste of time and money. I was only reimbursed $20 for a $704 bill.
Response from Spot Pet InsuranceAug 20, 2026
Hi Kaitlin. This is not the experience we aim to provide. Please accept our sincere apologies for any inconvenience caused. Our team is actively looking into this and will ensure your concerns are addressed promptly.
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Hasmik C.
Aug 14, 2026
Helpful honesty working on time thanks…
Helpful honesty working on time thanks for everything
Response from Spot Pet InsuranceAug 20, 2026
Hi there, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
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connie B.
Aug 14, 2026
So far so good.
So far so good.. very easy to submit a claim.. customer service is very helpful and friendly. Waiting for my claim to be finished
Response from Spot Pet InsuranceAug 20, 2026
Hi Connie, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
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Elizabeth
Aug 14, 2026
It’s easy to submit a claim.
It’s upsetting to have to take my pet to the Vet for an issue. However, there is peace of mind knowing I can count on SPOT Pet Insurance to help me out. It’s such an easy process to submit a claim and provide a copy of the invoice. Before you know it, the claim has been processed and I’ve been reimbursed!
Response from Spot Pet InsuranceAug 20, 2026
We love hearing this, thank you for sharing, Elizabeth! Wishing you and your fur family good health. ~ The Spot Family
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Cheryl C.
Aug 14, 2026
I like that the money came back fast…
I like that the money came back fast but curious why i only got 372 and not the whole 563?
Response from Spot Pet InsuranceAug 20, 2026
Hi Cheryl. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
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Vilma L.
Aug 13, 2026
A Great Start
Our experience thus far, and we have only had it for four months, has been very good. They communicate well and process the claims very fast. Hopefully our partnership will continue to be positive!
Response from Spot Pet InsuranceAug 20, 2026
Hi there, we're so glad to hear your claim process was quick and easy! Thank you for sharing your positive experience with us.
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Heather F.
Aug 13, 2026
My experience with Spot insurance has…
My experience with Spot insurance has been incredible. I didn’t have insurance with my last dog and what a difference it has made! Also, everything has been so easy. I really couldn’t recommend it highly enough. I’d give it 10 stars if it was possible.
Response from Spot Pet InsuranceAug 20, 2026
Hi there, We’re so glad you had a positive experience! Wishing you happy wags!❤🐾
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Joseph Marvasso J.
Aug 13, 2026
Fantastic
I heard it a great insurance
Response from Spot Pet InsuranceAug 20, 2026
Thank you for your wonderful review, Dawn! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot Family
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