Spot Pet InsuranceReviews of spotpet.com

I’ve recently had my first claim and Spot has been super easy to file, claims are paid quickly once the receive the required documentation. When I picked up the phone to call, I did not wait on hold for long and the person I spoke to was very kind and professional.

I’ve had a great experience with Spot Pet Insurance. The reimbursement process is quick, and filing claims through the app is easy and convenient. I also appreciate that the payment is reasonable for the coverage. Overall, Spot has made dealing with vet expenses much less stressful. Highly recommend!

I was so relieved about the process of filing a claim. So easy! I had a question and I called SPOT and they were so helpful. I received my reimbursement within 3 business days right to my bank account.

I got a completely unnacceptable response from Spot Pet insurance that the reason for a 50% increase in my insurance cost has to do with the rising cost of medical care. That may make sense on the surface, but on deeper thought it is an absolute lie. My plan is for 80% coverage after a $500 deductible and only covers $5,000 in care. Whether costs rise or not is immaterial. My plan did not change. I still have a $5000 cap, which means I have to spend $50 monthly (up from $36) $500 in deductibles and $6,250 to get a $5,000 reimbursement direct to my account. Not paid to my provider. So nothing has changed, except I am now on the hook for $180 more in Premiums. Beware. And if you’re on it, just hop off after one year.

Easy to sign up and get reimbursed!

I signed up for Spot earlier this year as my dog was getting older, looking for coverage of anything that might happen in her elder years. The process to submit claims was easy, however everything after that was not. I submitted a claim after my dog went to the ER. No response from Spot or action on the claim for 3 weeks. Finally, after the 3 weeks, they responded and this hit my deductable. Fast forward a week, and my dog had a growth on her face that burst and a small tumor appeared. I submitted the claim for the doctors pre-surgery visit and was denied as a "preventative", not an accident or illness. Then the surgery. She required emergency surgery to remove the tumor. 2 weeks after submitting the claim, I was notified of a denial based on a preexisting condition that didn't exist before. Despite clearly outlining the timeline and providing notes from the Doctor, they still deny the claim. What is the point of pet insurance if they are going to try to deny every claim you submit? DO NOT USE THIS COMPANY

Staff and doctors are very professional, attentive and compassionate. The check-in process is efficient and updates during the visit were appreciated.

My claims were processed very rapidly. This insurance helps me keep my sweet fur baby healthy and also saves my bank account.