Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
David H.
Very fast response. They did a great job of keeping me updated on my claim. Very easy to work with.
Response from Spot Pet InsuranceSep 10, 2026
Hi David, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
Tina M.
Easy to submit a claim and very quick reimbursement.
Response from Spot Pet InsuranceSep 10, 2026
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
Wendy
I like generally the coverage but have gone around in circles trying to understand some decisions regarding some very legitimate complaints and coverage. I would select another partner in the future as I have had better overall experiences. BUT now as the dog gets older I’m kind of stuck where I am.
Response from Spot Pet InsuranceSep 11, 2026
Hi Wendy, we’re very sorry to hear this was your experience. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Allen M.
So far All good👍😀
Response from Spot Pet InsuranceSep 10, 2026
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions.
Anderson K.
I am new to pet insurance. I've had my first claim with no stress and a quick response. So far, so good.
Response from Spot Pet InsuranceSep 10, 2026
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. ~The Spot Family
SB
I have thought about switching pet insurance due to lack of reimbursements in the past. Obviously their guidelines are in place as far as what qualifies, but my thought was I’d rather pay more a month and have better benefits than pay less so I was definitely thinking about moving on. Turns out, my reimbursement this time around was much better than before. My premium also increased this past renewal so maybe there is a correlation. 😊 All in all this most recent reimbursement gave me pause on switching.
Response from Spot Pet InsuranceSep 18, 2026
Hi there. We'd love to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Tracey L.
It was very easy to submit my claim. The claim was processed quickly.
Response from Spot Pet InsuranceSep 10, 2026
Hi there, thank you for your review! We're glad we could be there to support you when it mattered most~ The Spot Family
MISTY R.
Quick to take your money for premiums, but slow claims processing. Submitted claim August 4th and additional info requested, so I submitted it on August 17th and no updates on the app or online platform. It still reflects “additional information needed”. I totally regret switching to Spot for my pets insurance needs!
Response from Spot Pet InsuranceSep 18, 2026
Hi Cecilia. We understand your concern and want to help address any questions you might have. We do our best to be transparent regarding our need for medical records. All claim decisions are based on your pet’s medical records and the signs/symptoms that are noted in those records. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)