America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
spotpet.com
Website
spotpet.com
Category
Insurance
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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It was easy and quick to enter a claim. My pets claim got approved in a few days and the money was deposited quickly after approval.
Response from Spot Pet InsuranceJun 30, 2025
Hi Kendal, we're so happy to hear that submitting a claim was easy and quick for you! Thank you for sharing your positive experience with our fast approval and deposit process.
~ The Spot Family 🐾
SS
Siti S.
The reimbursement process is easy
The reimbursement process is easy, straightforward, and expedient.
Response from Spot Pet InsuranceJun 30, 2025
Hi Siti, we're so happy the reimbursement process was easy and quick for you! We appreciate your positive feedback and are glad to have you as apart of the family. 🐾
JK
John K.
Good Service
Prompt claims service plus good on line support and claim filing ability.
Response from Spot Pet InsuranceJun 30, 2025
Hi John, we're glad you find our claim service and online support helpful. We appreciate your positive feedback and are here for you.
~ The Spot Family
SN
Scott N.
Great Experience, switched 4 more dogs to them
We have spent over $3k, and one time over $6k on vet charges for a single occurrence with no insurance. In the case of the $6k bill, the dog died anyway. So, I decided to buy Pet Insurance and have 5 dogs and went with 3 different companies on purpose. On one claim we submitted, we received nothing despite a $2500 bill. Another time, a smaller bill was classed as preventive care even though I would not have taken to the Vet had they not kept throwing up their food. I was about to drop all pet Insurance, when our Corgi Mix rescue started pooping blood. She was insured with Spot.
My wife took her to our Vet, they kept overnight, stopped the bleeding and the bill was $1700+. I went to the Spot website and found it extremely easy to file a claim. They already have most of the Vets addresses and pick it up as you start typing their name. They even will take your banking info to auto deposit your claim payment, which I did. I filed the claim over the weekend, with all of bills and diagnosis from the Vet. I received an email yesterday, 3 business days after I filed the claim, that payment had been made into my account. Today, I checked the account and see that they paid 90% of my bill minus my $500 deductible.
Today, I transferred my other 4 dogs to Spot and found the rate much lower than the other companies I was using. Extremely pleased with Spot Pet Insurance. Much easier to have all on same policy with same coverage. I like $500 deductible then Spot pays 90% up to $10k.
Response from Spot Pet InsuranceJun 30, 2025
Hi Scott, we really appreciate you taking the time to share your experience. It's good to know that our claims process was easy to navigate, and the reimbursement was prompt. We're happy our coverage met your needs during a stressful time with your Corgi Mix and that you've chosen Spot to protect the rest of your pups. Thanks for your feedback we're happy to have you as a part of the family. ❤️
DA
Daniel
Very fast service and I'm happy with…
Very fast service and I'm happy with reimbursement
Response from Spot Pet InsuranceJun 30, 2025
Hi Daniel, we're happy our service was fast and you're satisfied with your reimbursement. Thanks for your positive feedback!
~ The Spot Family
TI
Tina
Spot is so easy to deal with
Spot is so easy to deal with, has the easiest submission forms for claims. They are fast adjudicating claims and have paid out better than any other pet insurance I have been with in the past 20 years. We’ll see if prices go up at renewal, but so far they have really been reasonable. For reference I have a 7 year old small dog, who needs things here and there, but isn’t chronically ill and hasn’t had major things. Praying it stays that way. But where other insurances wanted thousands a year just because of age, Spot gave us a reasonable rate and is super easy to deal with.
Response from Spot Pet InsuranceJun 30, 2025
Hi Tina, we're happy to hear that our claims process is easy to use and efficient for you. It's great to know our rates are reasonable for your dog's needs. We appreciate your feedback.
~ The Spot Family 🐾❤️
AB
Andrea B.
Rusty, our diabetic dog "child"!
When our Rusty was diagnosed with diabetes, we were crushed. However, we knew we had SPOT on our side, and now we can afford to give Rusty the care that he deserves. Rusty was a stray, and honestly, I never want to know his story. He is loved and cared for now, and that's all that matters. Enrollment was easy and service has been top notch!!
Response from Spot Pet InsuranceJun 30, 2025
Hi Andrea, we're so glad to hear that we could be there for Rusty! It means so much to us that we can provide the support needed to care for him. Thank you for sharing your positive experience; we appreciate it!
~ The Spot Family 🐾
CH
Cheri
Very timely
Very timely. Very friendly. Very professional.
Response from Spot Pet InsuranceJun 30, 2025
Hi Cheri, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾