Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent
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11,960 approved reviews, newest moderated first
Joy D.
Spot is great, every claim I’ve submitted has been processed without any issues and quickly. You never need pet insurance until you do, and then you are so glad to have it.
Response from Spot Pet InsuranceOct 28, 2025
Hi Joy! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Melissa L.
My dog is going thru a rough time as she got diagnosed with liver cancer. Having Spot Insurance has helped tremendously! They approved all my claims so far and I’ve gotten reimbursed in a very timely manner! I will definitely use them if I ever get another dog. Thank you Spot!
Response from Spot Pet InsuranceOct 28, 2025
Hi Melissa, we're sorry to hear about your dog's diagnosis. We're proud to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
DEBORA R.
I submitted a claim and the process went smoothly. I got paid in 11 days which was awesome.
Response from Spot Pet InsuranceOct 27, 2025
We’re delighted to hear about your positive experience with our pet insurance, Debora! Thanks for choosing Spot to protect your furry family.🐾
Marcie I.
The customer service has been great, but the 3 stars are for the errors that have happened twice in one month and I don’t know if people are just logging things wrong, but one of my claims was entered for last year and then another claim was not reimbursed via direct deposit -which is what I selected/have already received reimbursement this way- it was sent via check. Little things like that are inconvenient
Response from Spot Pet InsuranceOct 29, 2025
Hi Marcie. This is not the experience we aim to provide. Please accept our sincere apologies for any inconvenience caused. We are always looking to improve and will take your feedback to our team.
Yolanda O.
Spot is the best pet insurance we’ve had. 2 years ago, I had switched from Spot to another company offered by my employer’s insurance and it was a nightmare of an experience. After such a terrible ordeal, I switched back to Spot and have been pleased ever since. I especially love the speed at which the process claims. From the moment the claim is submitted, I never have to wait more than a few days for it to be completed. In the few times I’ve had to call, customer service has always been pleasant. Needless to say, I will never be leaving Spot
Response from Spot Pet InsuranceOct 27, 2025
Hi Yolanda! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Anastasia R.
Quick response, quick turnaround time
Response from Spot Pet InsuranceOct 28, 2025
Hi Anastasia, We’re so glad you had a positive experience! Wishing you and your fur family good health.
Shelley
They were prompt in reimbursing me what I put out. Great coverage and the representatives are always so helpful and kind and always ask about my fur babies.
Response from Spot Pet InsuranceOct 27, 2025
We’re delighted to hear about your positive experience with our pet insurance, Shelley! Thanks for choosing Spot to protect your furry family.🐾
customer
Spot is super easy to use and has saved me one too many times with my pup! I’m an anxious puppy mom so when i have to run to emergency for her i can rest easy knowing spot will save me money
Response from Spot Pet InsuranceOct 23, 2025
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾