Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
Eligio R.
Excellent service and an easy claim process. Clear communication, helpful support, and great peace of mind for Mila’s care. Very satisfied with Spot Pet Insurance.
Response from Spot Pet InsuranceSep 22, 2026
Hi there, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family
Cheryl V.
I am happy for the most part. After my last claim was in the review process only took two days to complete. I did an appeal for Jake's first depomedrol injection, it was given initially for Jake's arthritis, but as an added benefit it helped his dermatitis and hip. The vet had written in the note you received that was only for his dermatitis, the Vet sent a corrected letter stating that the injection was given for his arthritis. This was acouple months ago, I never received the outcome and nothing was added toward Jake's deductible for his first injection. The injections after that were added towards the deductible. I would be very happy to it this could be resolved and the amount added towards Jake's deductible. Thank you
Response from Spot Pet InsuranceSep 22, 2026
We are incredibly moved to hear we could help Jake. We appreciate your kind words and loyalty! 🐾
Betty I.
Easy to understand website. Very clear coverage explanations and sign up process. Easy to submit claims and very fast reimbursements. Loved the explanation of benefits section.
Response from Spot Pet InsuranceSep 22, 2026
Hi Betty, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
Judy
They processed my claims quickly!
Response from Spot Pet InsuranceSep 22, 2026
Hi Judy, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family!
steVE E.
Submitted claim online September 16th. September 19th received results and payment.
Response from Spot Pet InsuranceSep 22, 2026
Hi there, we're so glad to hear your claim process was quick and easy! Thank you for sharing your positive experience with us.
HMM
Spot pet won’t cover anything pre-existing. My dog had diarrhea a couple times when I was insured elsewhere - and now Spot will not pay for any claim gastro-related. They’re a cheaper premium- but I don’t recommend. I had Pets Best Insurance prior and wish I had stayed with them
Response from Spot Pet InsuranceOct 1, 2026
Hi there. We understand your frustration for any disappointment with your recent claims experience. Pre-existing conditions are commonly excluded in the insurance industry to ensure fair coverage for all and are detailed in your policy documents. Our team is here to provide support and answer any specific questions you may have at 1-800-905-1595.
JV
Great experience when i added our new puppy to our policy. It was quick, easy, and the rep was incredibly helpful and professional.
Response from Spot Pet InsuranceSep 22, 2026
Hi JV, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
Valued C.
Very pleased with the prompt response.
Response from Spot Pet InsuranceOct 1, 2026
Hi there, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾