Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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11,960 approved reviews, newest moderated first
Ying M.
Spot has processed the reimbursement for Coyote's preventive care in a timely way.
Response from Spot Pet InsuranceFeb 12, 2026
Thank you for your wonderful review, Ying Ma! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
Linda A.
First time having Pet Insurance. I reviewed many companies and found SPOT highly rated. Even though our Vet care doesn't submit claims directly to SPOT, I found the claims are easy to submit online, processed quickly and reimbursements can be deposited quickly & directly into our bank account. ( If you prefer a check, they mail it to you. ) SPOT Insurance was a good choice for us!
Response from Spot Pet InsuranceFeb 12, 2026
Hi Linda! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Julie G.
I'm newer to Spot, but I did have high expectations of service given my experience with another Pet Insurance company. I hadn't had to make a claim, so it was hard to make the comparison until now. I took our dog to urgent care on a Sunday night (nightmare!), filed the claim when we returned home, and the reimbursement posted to our account within the week. Thank you, Spot, for making the claims process so easy following a stressful night with our good, and healthy again, boy!
Response from Spot Pet InsuranceFeb 12, 2026
Hi Julie, We’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾
CMS
Filing my first claim was a simple, straightforward experience. I think it took me less than 5 minutes to complete the entire process, and I received my reimbursement within a week. Highly recommend Spot for the unexpected costs your fur baby may incur!
Response from Spot Pet InsuranceFeb 12, 2026
Hi there! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Shavonne T.
The processing time takes too long
Response from Spot Pet InsuranceFeb 11, 2026
Hi there, we are so sorry to hear you’ve had a frustrating experience and are unhappy with your coverage. If you have specific concerns you’d like to address, we encourage you to reach out to our team at 1-800-905-1595 so we can look into this for you
Elizabeth De La C.
Easy to use application. Very user friendly 🙂
Response from Spot Pet InsuranceFeb 12, 2026
We love hearing this, thank you for sharing, Elizabeth! Wishing you and your fur family good health.
Kim C.
Easy to file a claim, time allowed to complete the claim is fairly short.
Response from Spot Pet InsuranceFeb 12, 2026
Thank you for your wonderful review, Kim! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
Michael
Super-fast claim reimbursement. Easy to follow explanation of benefits (EOB).
Response from Spot Pet InsuranceFeb 12, 2026
Hi Michael, We’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾